Order Desk Clerk/customer Service
7 months ago
We are located at **16411-118th Avenue, Edmonton, AB **and we are accepting resumes in store.
Cloverdale offers a very competitive compensation package and strives to be The Place to Be not only for customers but employees as well.
**WHAT WE OFFER**
- Company paid benefits - Medical, Dental and Vision
- Annual cost of living salary increases
- Profit-sharing Program
- Family Assistance Program
- Staff Discounts
- Comprehensive training
- A supportive and growth-oriented management team
- A great work environment with collaborative and caring colleague
**RESPONSIBILITIES**
- Answering retail and industrial customer inquiries by phone or electronically.
- Process customer orders, and address their feedback.
- Order office supplies, maintain inventory and perform general office duties as required.
- Assist in recommending products and solutions to meet customer’s needs and expectations.
- Entering orders and maintaining records in our POS system, as well as issue customer receipts.
- Coordinate customer and potential customer needs and expectations with sales reps, warehouse staff and manufacturing;
- Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
**QUALIFICATIONS**
- At least 1 year of customer service experience is a must
- High level of commitment and organization
- Ability to manage requests and revisions from various sources
- Ability to plan, prioritize and organize tasks
- Able to do heavy lifting up to 60 lb regularly
- Current forklift license is an asset
- Self-motivated team player capable of managing multiple priorities in a rapidly changing environment
- Ability to communicate professionally and promptly with customers and team members
**Job Types**: Full-time, Permanent
**Salary**: From $18.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Edmonton, AB: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you available to work Monday to Friday from 8:30 AM to 5:00 PM?
- Do you speak English?
**Experience**:
- Customer service: 1 year (required)
- Paint/Coatings: 1 year (preferred)
Work Location: In person
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