Dispatch Supervisor

7 months ago

Milton, Canada Slingshot Transportation, Inc Full time

**Dispatch Supervisor, Milton**

**Slingshot Transportation Inc. - **_**Driven for Excellence - Powered by People**_
- **Slingshot Transportation Inc. continues to expand our operation. We have an exciting new opportunity for 2 Dispatch Supervisors to join the leadership of our operations team at the Milton ON terminal.**_
- **Shift: Sunday to Thursday or Tuesday to Saturday**_
- **Salary Range $70,000-$75,000 dependent on experience. Overtime paid over 40 hours.**_

**Position Purpose**:
**1.** Provide strong leadership, direction, instructions and guidance to the dispatchers, drivers, and yard coordinators.

**2.** To ensure accurate, effective, and responsible planning and coordinating of drivers, pickups, deliveries, and equipment maintenance.

**3.** Responsible for identifying, addressing, and reporting escalated issues or challenges to Management and participating in progressive discipline procedures.

**4.** Establish, forge, and maintain strong relationships with key customers, suppliers, and vendors.

**5.** Accurately and rapidly resolve issues to help mitigate delays.

**6.** Delegate day-to-day dispatch responsibilities as necessary to dispatchers, drivers, and yard coordinators.

**7.** Ensure all equipment is being used effectively.

**8.** Evaluate driver and equipment resources and communicate needs to obtain required resources.

**9.** Work with dispatch team to develop action plans to improve driver performance and customer service.

**10.** Ensure administrative compliance.

**Knowledge**
- Working knowledge of equipment (trucks and trailers)
- Working knowledge in the transportation industry.
- Excellent knowledge of North American geography

**Skills and Abilities**
- Confident in leading a high performing team within a fast-paced environment.
- Strong leadership abilities
- Ability to lead and work in a team environment during high pressure situations.
- Strong written and oral communication skills are essential.
- Ability to listen, speak and communicate effectively, often in some state of distress.
- High degree of proficiency in MS Excel and MS Word.
- Strong analytical, prioritizing, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced and deadline-oriented environment.
- Strong ability to multitask.
- Ability to effectively delegate and monitor required tasks.

**Other Requirements**
- A minimum of 5 years Supervisor experience within the transportation industry, preferably truck dispatch experience.
- Must be able to provide after-hours and weekend support when necessary.
- Must have a reliable personal vehicle.
- Must have a proven record of supervising a minimum of 10 direct reports.
- **Slingshot Transportation Inc. offers a competitive compensation plan and offer a full benefits package including but not limited to; medical, dental and vision.**_

Slingshot Transportation Inc. has an accommodation process in place that provides accommodation for people with disabilities. If you require accommodation for the recruitment/interview process, please let us know to ensure that the appropriate accommodation is in place.

**Job Types**: Full-time, Permanent

**Salary**: $70,000.00-$75,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Every Weekend
- Morning shift
- Overtime

Supplemental pay types:

- Overtime pay

Application question(s):

- The shifts for this position is Sunday - Thursday OR Tuesday to Saturday.

What is your shift preference?
- What are your salary expectations? You must answer this question to proceed to the next step.

**Experience**:

- Supervising: 5 years (required)

Work Location: In person

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