Bartender - Gr Steak

3 months ago

Richmond, Canada Great Canadian Full time

**Position Summary**:Under the direction of the Shift Manager, the Bartender is responsible for preparing and serving beverages with the strictest regard to rules, regulations, and operational guidelines while contributing to a safe environment for all team members. This role will work with team members to maintain the highest quality of service and hospitality while ensuring adherence to all policies and procedures.

**Key Accountabilities**:

- Ensure guests feel welcomed and contribute to a service culture that exemplifies Gordon Ramsay brand standards.
- Take orders and make recommendations.
- Prepare beverages; serve guests and check to ensure satisfaction.
- Resolve guest issues or escalate to management for assistance.
- Clean tables or counters, removes glasses and re-stocks where applicable.
- Perform opening or closing duties as required.
- Count cash float at end of shift if applicable.
- Cover other bartenders’ sections when required.
- Exercise good judgment when serving alcoholic beverages according to Serving it Right and the house liquor policy.
- Develops and cultivates strong working relationships with all stakeholders.
- Ensure compliance with licensing laws, health and safety and other statutory regulations
- Perform other duties as assigned or directed.

**Education and Qualification Requirements**:

- Minimum 1 year of bartending experience.
- High School Diploma.
- Post Secondary hospitality education an asset or bartending certificate an asset.
- Serving it Right Certificate required.
- Exceptional customer service skills and a passion for exceeding expectations.
- POS experience an asset.
- Able to lift 25 pounds.
- Able to work effectively in a fast-paced environment, and work under pressure to meet multiple deadlines with particular attention to detail.
- Exceptional interpersonal skills and verbal communication skills.
- Excellent organizational skills, including the ability plan effectively and work without direct supervision.
- Live GCE’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence and Citizenship.

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