Education Services Specialist

3 weeks ago

Toronto, Canada myBlueprint Full time

**About myBlueprint**

Our vision is to empower every student to thrive and succeed in education, career, and life. We're creating an active and engaging learning environment for all students, and we’re are excited about what's next. Come grow your career with us

**About the Opportunity**

Reporting to the Manager of Customer Success & Strategy, the Education Services Specialist will play a key role in shaping myBlueprint’s educational impact by driving adoption, fostering relationships, and creating resources that empower educators and students alike. You'll lend your expertise to develop and deliver training programs, webinars, and professional development initiatives that elevate the customer experience. From collaborating on curriculum-aligned resources to managing high-visibility events and partnerships, this role is both strategic and hands-on. If you’re passionate about improving student success and engaging with educators, this role is your opportunity to make a meaningful difference

**_ What you will do:_**
- Plan, organize, and deliver engaging training sessions and webinars, both online and in person, tailored to educator needs and district goals to drive product adoption and improve pedagogical practices
- Develop high-quality, curriculum-aligned resources in various formats, such as videos, newsletters, and one-pagers, ensuring alignment with provincial/state mandates and myBlueprint standards (e.g., lesson plans, user guides, slide-decks, monthly newsletters, blog posts, instructional videos, on-demand webinars, etc.)
- Represent myBlueprint at educational conferences and professional events by delivering presentations, running booths, and fostering community engagement while reporting takeaways to cross-functional teams
- Collaborate cross-functionally to create and execute newsletters, promotional content, and video campaigns that enhance partner communication and resource visibility
- Work closely with Customer Success Specialists and Managers to develop strategies for increasing product engagement and adoption through training, webinars, and proactive outreach
- Contribute to the design and implementation of initiatives aligned with regional educational mandates, including training resources and collaborative partnerships that promote career education
- Establish partnerships, lead value-add webinars, and collaborate on impactful initiatives to position myBlueprint as an innovator in education and career development services
- Collaborate to develop and execute a social media plan on a variety of channels
- Maintain process adherence, ensure data accuracy, and contribute to process improvements across training, resource creation, and data management to support organizational efficiency
- Gather and share partner feedback with internal teams to improve customer experience and shape the development of our products
- Experience working with K-12 educators or in an educational technology environment
- At least 2 years of experience in education, teaching, or a related field, with a strong understanding of curriculum design and pedagogy
- Excellent presentation and facilitation skills, with the ability to deliver impactful training sessions both in-person and online
- Proven experience creating engaging and professional educational resources, including videos, lesson plans, and newsletters
- Strong collaboration skills, with a history of working cross-functionally to achieve team goals and improve customer outcomes
- Exceptional organizational abilities to manage multiple priorities, from event planning to webinar execution, with attention to detail
- A passion for career education and a commitment to improving learning experiences for students and educators
- Proficiency with AI tools and technologies

**_ Bonus points for:_**
- Familiarity with provincial/state curriculum standards and mandates, particularly in career education or student success planning
- Bilingual proficiency in English and French
- Knowledge of webinar and content creation tools (e.g., Canva, Zoho Campaigns, video editing software)
- Prior experience representing organizations at conferences, delivering presentations, or collaborating on thought leadership initiatives

**Our Team**

Our team is full of talented and purpose-driven people who are dedicated to making an impact in the education technology industry. We are incredibly proud of the work we do. Joining our team means embracing a high-performance culture that aligns with our core values. Here's what you can realistically expect:
**Accountability**: We take ownership of our work and responsibilities. You'll manage a dynamic workload and may face occasional extra hours during peak periods. Our team thrives under pressure, and we hold ourselves accountable for delivering results and meeting high standards. _You won't be a good fit if you're not comfortable with a demanding work environment and fluctuating workloads._

**Collaboration**: We enhance each othe

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