DevOps Associate

**Who We Are**

PanGlobal is a people-first learning company that designs content and training systems to enable our customers to grow in the direction of their choosing.

For over 20 years, PanGlobal has and continues to stand alone as the leader in the development of Power Engineering content to support standardized Canadian certification. We have leveraged our expertise in publishing, adult education, and technical writing to become one of North America’s preferred training systems partners.

With our proprietary Learning Management System (LMS) and instructor resources, PanGlobal is uniquely positioned to provide the best-in-class technical and non-technical training to meet our client needs. Our services are bound to no industry, and are flexible to cater to multiple delivery methods or schedules.

**Your Role - DevOps Associate (temporary, full-time - 1 year)**

The DevOps Associate will be responsible for maintaining the existing services and infrastructure while designing and developing feature enhancements. We’re looking for a skilled DevOps Associate to join our team and help us streamline our operations, improve system reliability, and deliver high-quality products to our clients.

**What You Will Do**
- Design, implement, and maintain CI/CD pipelines to ensure smooth and efficient deployment processes
- Automate infrastructure provisioning, configuration, and scaling using tools like Terraform, or similar
- Monitor and manage cloud environments (e.g., GCP, AWS, Azure,) to ensure high availability and reliability
- Collaborate with development, QA, and operations teams to ensure seamless integration and delivery of new features and updates
- Implement and maintain monitoring, logging, and alerting systems to ensure proactive detection and resolution of issues
- Optimize system performance and troubleshoot issues across the development and production environments
- Conduct firebase integration and management
- Ensure security best practices are followed in all DevOps processes, including vulnerability management and data protection
- Document processes, systems, and procedures to ensure knowledge sharing and continuity.

**What You Will Bring**

**Education**:

- Google Associate Cloud Engineer (or equivalent), and
- Certifications in GCP, or other cloud platforms. (e.g., AWS, Azure).

A combination of education and/or experience will also be considered.

**Knowledge**:

- 3+ years of experience in a DevOps role, preferably in a cloud-native environment
- Experience with microservices architecture and serverless computing
- Familiarity with Agile and DevOps methodologies, and
- Strong working knowledge of Office 365 and Google Workspace.

**Experience**:

- Strong experience with CI/CD tools (e.g., GitLab) and version control systems (e.g., Git)
- Proficiency in scripting and automation using languages like Python, Bash, or similar, and
- Hands-on experience with containerization and orchestration tools (e.g., Docker, Kubernetes).

**Skills Required**:

- CI/CD pipeline development and implementation
- Infrastructure as Code (IAC)
- Monitoring and alerting systems
- Security policy implementation and management
- Scripting for system automation
- Source control systems
- Continuous Integration (CI)
- Continuous Delivery (CD)
- Technology research and recommendations
- System performance optimization
- System reliability improvement
- Collaboration with development teams
- Cloud computing platforms (e.g., GCP, AWS, Azure)
- Containerization technologies (e.g., Docker, Kubernetes)
- Configuration management tools (e.g., Ansible, Puppet, Chef)
- Version control systems (e.g., Git, SVN)
- Scripting languages (e.g., Python, Bash, PowerShell)
- Networking and security fundamentals

**Organization Skills**: Excellent organizational skills and multitasking ability, remaining responsive to changing work priorities. Excellent time management with a strong focus on completing deliverables within agreed-upon timelines. Consistently meets deadlines, adapts to changing priorities, and communicates accordingly.

**Communication and Interpersonal Relationship Skills**: Strong communication and interpersonal skills. Ability to work independently and within a team to meet deadlines. Excellent problem-solving skills, with the ability to propose several solutions to a problem.

**Attention to Detai**l: Precision, accuracy, and high attention to detail in all aspects of work.

**Team-Oriented**: Able to work effectively both independently as well as with a team. Collaborative and actively engaged with team project work. Openness to sharing insights and information for the betterment of the team and work environment.

**When You Work at PanGlobal**

You’ll be joining a purpose-driven team that is focused on meaningful work and intentional job crafting to ensure that you get to do what you do best at work. Part of our organizational DNA is growth and learning, and you can expect to grow and learn along with us, wi