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Information Technology Analyst
1 month ago
**Be a part of building a stronger, safer workforce**
As the national safety association for the oil and gas industry we advocate for worker health and safety**.**
Everything we do is guided by our behaviours: trusted, responsive, collaborative, disciplined and proactive. When you join Energy Safety Canada, you are part of a team committed to getting workers home safely every day.
**What is the opportunity**:
**What will you do**:
- Record, track, document, and escalate end user issues using ITIL processes and incident management software. Monitor issues for trends and escalate as appropriate.
- Document and conduct technical testing for problems, resolutions, patches, and upgrades with IT team and vendors.
- Other duties as required
**What you need to succeed**:
- Student in Computer Science, Computer/Software Engineering or Business Analysis
- Strong customer service focus
- Proven analytical and problem-solving abilities
- Proven interpersonal, teamwork, and relationship building skills
- Strong communication and interpersonal skills
- Basic understanding of ITIL processes especially incident and problem management
- Working knowledge of current Web technologies such as SQL, GITHub, DevOps
- Highly self-motivated with a keen attention to detail
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Ability to work both independently and in a team-oriented, collaborative environment
**What’s in it for you**:
- Salary**:$20.00 per hour
Energy Safety Canada thanks all applicants for their interest; however, only those selected for an interview will be contacted.
