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Customer Service Clerk

4 weeks ago

Bolton, Canada MAP Canada Ltd. Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: College/CEGEP
- Experience: 2 years to less than 3 years
- Logistics, materials, and supply chain management
- Parts, warehousing and inventory management operations
**Asset languages**:

- Hindi
**Work setting**:

- Urban area
- Industrial
- Sales
**Tasks**:

- Answer written and oral inquiries
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Receive payments
- Sell merchandise
- Consult with clients after sale to provide ongoing support
**Computer and technology knowledge**:

- Syspro
- Internet
- MS Excel
- MS Outlook
- MS Word
- MS Office
**Type of heavy equipment operated**:

- Industrial lift trucks and fork-lifts
**Equipment and machinery experience**:

- Welding
**Sales experience**:

- Manufacturing and industrial products
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
**Health benefits**:

- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Financial benefits**:

- Life insurance
- Registered Retirement Savings Plan (RRSP)
**Other benefits**:

- Free parking available

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