Consultant, Vendor Management

3 weeks ago

Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

**Job Description**:
What you'll be doing

As Consultant, Operations Vendor Governance (OVM), you will contribute to the oversight of key third party relationships in support of Client Operations suppliers and international custodian banks. Key supplier activities that you will support include coordination of supplier governance calls, SLA tracking, monitoring of supplier contract obligations and invoice processing. Examples of custodian bank activities include coordinating account open documentation for trading in international markets, acting as a liaison between our custodian banks and CIBC teams (eg Legal, AML) and providing support during regulator audits as required (eg IIROC). You will follow the department operational procedures to ensure compliance to CIBC’s third party governance program. You will ensure a high level of data integrity and quality is used for reporting. You will build mutually beneficial relationships with internal partners including Client Operations, Technology, and Finance.
- At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._

How You’ll Succeed
- Vendor Monitoring: You will monitor and report on vendor performance (eg service levels, incidents) and invoices in compliance to OVM’s standards, ensuring accuracy and completeness. You will raise related questions to the supplier promptly and escalate any identified concerns/risks to the Director, OVM.
- Custodian bank liaison: In support of trading in international markets, you will support adhoc custodian bank requirements from both internal CIBC teams (eg Operations, Capital Markets, Finance) and the custodians. You will ensure associated documentation is maintained in accordance with OVM practices.
- Comfortable with dynamic priorities: Due to the nature of the client business, you may experience frequent changes in priorities.
- Task-oriented: You monitor tasks effectively to bring to closure including regularly following up as required.
- Curiosity: You are motivated to learn through being curious and continually probing to deepen your knowledge.
- Communication: You will build mutually beneficial relationships, establish effective communication, and build a network primarily with internal partners, supplier and custodian contacts, and client operations.

Who You Are
- You embrace learning. You'll continuously evolve your thinking and the way you work in order to deliver your best.
- You give meaning to information. You enjoy investigating problems, and making sense of information.
- Your influence makes an impact. You know that relationships and networks are essential to success.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
- An undergraduate degree or 5 years work experience is required.
- You can demonstrate 3 experience in a supplier-facing capacity.
- Contract experience is an asset.
- Third party governance experience is an asset.

What CIBC offers
- At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

81 Bay Street, 1st Floor

Employment Type

Regular

Weekly Hours

37.5

**Skills**:
Analytics Insights, Building Relationships, Communication, Contract Support, Identifying Opportunities, Organizing Meetings, Self-Organized, Service Level Monitoring, Taking Initiative, Vendor Risk Management

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