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Shelter Support Worker

4 months ago

Steinbach, Canada Agape House-Eastman Crisis Centre, Inc. Full time

**Shelter Support Worker**

We are looking for a respectful and empathetic part-time Shelter Support Worker (SSW) to join our team at Agape House in Steinbach, Manitoba. Who are we? In 1985, a group of concerned citizens recognized the lack of a safe place for women and children experiencing domestic violence, so they gathered their resources and established Agape House.

**At Agape House, we are client-focused and rely heavily on trust, compassion, and integrity to support our community. We serve a diverse array of clients who are in a difficult season; it is our mission to empower those who are experiencing family violence by providing safe shelter, information, counseling, and ongoing support to our family of clients.**

**The role**:
We are looking for someone to join our team as a Shelter Support Worker (SSW). It might be you if any of this resonates with you: you want to make an impact in your community; you want to serve and support at-risk families; you understand the sensitivity and privacy of others; you are comfortable with every day being different; you thrive in fast-paced environments; you love to think outside the box.

**Here are some of the responsibilities**:

- You’ll take care of client intake and departures, including documentation and support.
- You’ll assist client's by providing all types of support (everything from risk assessments and counselling referrals to meal planning and movie nights) - both practical and relational.
- You’ll respond to crisis line calls to provide assessments, support, and referrals.
- You’ll be responsible for all evening and weekend client and shelter support responsibilities.
- You’ll help create a safe space for clients by ensuring a clean and functioning place to live.

**Here is what makes you stand out from the crowd, but not required**:

- Previous experience (it's an asset, not a requirement) in working with people who have experienced addictions, trauma, or abuse.
- You have an education in a field like community services, justice, health care, or social work.
- You are energetic, proactive, and self-aware,
- Able to follow systems and processes but know when to think outside the box to find the best solution.
- Required:

- Possess a valid Manitoba drivers’ licence, including your own vehicle
- Cell Phone
- Able to successfully complete a Driver's Abstract, Criminal Record Check, Child Abuse Registry Check, and Adult Abuse Registry Check.
- Scheduling flexibility:

- As the Shelter and Crisis line operate 24/7, scheduling flexibility is a requirement
- All support staff must have some available for day, evenings, and overnight shifts.
- Able to provide coverage in emergency situations
- Shifts are rotating and blended (e.g., evenings, days, weekends and overnights)

**Here are some of the things you can expect if you decide to work with us**:

- A competitive salary based on the current collective agreement
- Paid overtime, as required.
- Shift premium for hours worked after midnight
- Wage premium for shelter experience, Applied Counselling or Bachelor's Degree in Social Work, Psychology, Sociology, Counselling, Criminology, Human Rights or a Women's Studies Degree
- Employee Assistance Plan for all staff
- Ongoing external Professional Development plus internal staff meetings and training
- Opportunities to advance your career within the organization
- Potential to join pension and health benefit plan
- Competitive vacation, sick, and mental health leave/day plans
- A supportive and empowered work environment.

We would love to meet you. We appreciate you taking the opportunity to consider this position and for submitting your resume

**Job Types**: Part-time, Permanent

**Salary**: From $18.96 per hour

Expected hours: No less than 18 per week

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off

Schedule:

- 12 hour shift
- Day shift
- Holidays
- Night shift
- On call
- Weekends as needed

**Experience**:

- supportive care: 1 year (preferred)

Work Location: In person