Lounge Manager

JOB SUMMARY

Directs and organizes the activities of the bar and lounge to maintain high standards of beverage quality, service and marketing to maximize profits through outstanding customer service and ensuring guest satisfaction.

CANDIDATE PROFILE

Experience
- Three years food and beverage experience.
- At least five years in related field required or combination of experience and education.

Skills and Knowledge
- Ability to transport, handle and/or lift and move over 35 lbs.(NOTE: The transporting, moving, lifting, and/or stacking of alcoholic and nonalcoholic beverages).
- Ability to accomplish necessary tasks on a computer.
- Meet governmental regulations dealing with the sale of alcoholic beverages.
- Knowledge of beverage operations, basic drink service and supervisory knowledge.
- Knowledge of beers, liquors and wines.
- Ability to walk, stand, and/or bend continuously to perform essential job functions.
- Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
- Ability to work under pressure and deal with stressful situations during busy periods. - Ability to access and accurately input information using a moderately complex computer system.

RESPONSIBILITIES AND DUTIES

The following are specific responsibilities and contributions critical to the successful performance of the position:

- Overseeing the functions of the department to include general bar and lounge service to private functions.
- Assisting with the set-up of bar, lounge, private functions and hospitalities when needed.
- Assisting guest with any problems or needs.
- Directly supervising Department employees in order to fulfill client needs in accordance with policies and procedures.
- Maintain the highest level of employee/guest relations.
- Ability to work any assigned shift/work schedule.
- Maintain a good working relationship with all Departments.
- Participate in monthly beverage inventory every 1st of the month.
- Ensure proper beverage requisition and ordering processes are followed through on a weekly basis.
- Ensure training program is in place and used on a daily basis

Additional pay:

- Tips

Schedule:

- Evening shift

Work Location: In person