Manager, Counselling Services

4 weeks ago

Waterloo, Canada University of Waterloo Full time

Overview:
Reporting to the Associate Director, Counselling Services (AD), the position of Manager, Counselling Services (MCS) encompasses supervisory responsibilities of a multidisciplinary team of approximately 10 members each, along with administrative and clinical responsibilities for the department which assists in enabling Campus Wellness to accelerate its journey to achieving wellness for all.

This position will help lead their team to use inclusive, integrative, anti-racist, anti-oppressive, and trauma-informed approaches in all aspects of client-care and employee management, centering employee safety and engagement alongside client-centeredness. The services provided by the Counselling team focus on campus community mental health, psychological wellness, and safety at the University of Waterloo (UW). This is vital for the personal and academic success of UW’s members. The Manager, Counselling Services will employ a participatory style of leadership to fortify a culture of caring and achieve cohesion within their team and in all interactions across Campus Wellness. They are pivotal in working with their teams to create a transformative, future-ready service in a world changed by a racial reckoning, a mental health awakening, and a global pandemic.

The incumbent will work closely with other members of the department leadership team to ensure programs offered to students are contributing to the vibrant student experience and the wellness of our campus community.This position is responsible for effectively managing staff, policies, processes, and programs involved in the provision of counselling services.

The MCS performs their duties conscientiously and responsibly, adheres to high personal standards of behaviour with students, colleagues, members of the University community and clients of the University, community colleagues and resources, and in a manner consistent with the ethics and responsibilities of their own profession.

**Responsibilities**:
Multidisciplinary Team Management and Coaching
- The MCS provides leadership in the development and facilitation of multidisciplinary service delivery teams who provide mental health treatment on campus. They demonstrate skill in the following areas:

- Meeting individually with team members for monthly supervision with an emphasis on clinical consultation, case file reviews, and professional growth & development
- Managing and coaching an allocation of clinical staff, providing a supportiveenvironment that encourages productivity, staff success, as well as efficient and healthy workload management
- Engaging in effective & equitable recruitment selection procedures and standards
- Focusing team effectiveness on University of Waterloo goals, and Counselling Services’ values of Community, Care and Growth
- Overseeing the professional training and development of team members, including an emphasis on counsellor development through the career path.
- Leading with a collaborative, relationship based, growth mindset
- Facilitating staff annual performance appraisals and addressing performance management needs of staff

Relationships/Partnerships
- Cultivating and stewarding strong working relationships and partnerships, including:

- Working closely with others within Campus Wellness and other relevant stakeholders onand off campus to help provide the best programs and services to the students
- Taking a collaborative approach to developing strategies that strive to achieve theinstitutional vision of a vibrant student experience
- Creating partnerships with wellness service providers on campus to contribute to acomprehensive wellness strategy for the campus community

Clinical Responsibilities
- Conduct routine clinical file audits to ensure adherence to ethical and standard practice guidelines
- Provide on call support to counsellors working evening hours, as a part of a management on call rotation
- Facilitate monthly clinical supervision meetings with counsellors
- The MCS provides clinical psychotherapy with individual clients at a reduced clinical load to allowthem to meet their administrative, managerial and coordination responsibilities. It is expected that no more than 25% of the MCS’s is devoted to clinical service delivery to allow for an emphasis on staff development at both an individual and team level

Coordination of Specific Responsibilities
- Each Manager of Counselling Services (MCS) oversees the coordination of and is responsible for one or more areas of Counselling Services. The coordination responsibilities of this position include:

- Coordination of Specialized Counselling & Advocacy Services: The MCS maintains a thorough knowledge and expertise in equity, anti-racism, anti-oppression, and advocacy as they relate to clinical practice with individuals who have been historically disadvantaged. The MCS coaches, mentors, clinically supervises, and provides leadership to a team of experienced counsellors specializing in counselling bla

  • Legal Counsel, Privacy

    4 weeks ago

    Waterloo, Canada University of Waterloo Full time

    Overview Reporting to General Counsel, the Legal Counsel, Privacy will provide a full range of legal services and legal guidance to senior leaders, faculties, schools, and administrative units to manage legal risks and enhance the University of Waterloo’s mission, with a focus on information and privacy related services. The Information and Privacy...

  • Litigation Counsel

    4 days ago

    Waterloo, Canada Geotab Full time

    We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Lawyer who will be a member of the in-house legal team managing litigation, complex legal agreements and negotiations with a variety of business partners. If you love technology, and are keen to join an industry leader — we would love to...

  • Litigation Counsel

    4 days ago

    Waterloo, Canada Geotab Full time

    We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Lawyer who will be a member of the in-house legal team managing litigation, complex legal agreements and negotiations with a variety of business partners. If you love technology, and are keen to join an industry leader — we would love to...

  • Litigation Counsel

    3 days ago

    Waterloo, Canada Geotab Full time

    We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Lawyer who will be a member of the in-house legal team managing litigation, complex legal agreements and negotiations with a variety of business partners. If you love technology, and are keen to join an industry leader — we would love to...

  • Litigation Counsel

    3 days ago

    Waterloo, Canada Geotab Full time

    We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Lawyer who will be a member of the in-house legal team managing litigation, complex legal agreements and negotiations with a variety of business partners. If you love technology, and are keen to join an industry leader — we would love to...

  • Corporate Counsel

    4 weeks ago

    Waterloo, Canada OTIP RAEO Full time

    Company Description Who We Are With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us. At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued...

  • Corporate Counsel

    1 month ago

    Waterloo, Canada Ontario Teachers Insurance Plan Full time

    With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.At the OTIP Group of Companies (OGC), we believe that something special happens when employeesfeel valued forthe work they do, supportedasthe people they...

  • Corporate Counsel

    4 weeks ago

    Waterloo, Canada Ontario Teachers Insurance Plan Full time

    With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.At the OTIP Group of Companies (OGC), we believe that something special happens when employeesfeel valued forthe work they do, supportedasthe people they...

  • Corporate Counsel

    4 weeks ago

    Waterloo, Canada Ontario Teachers Insurance Plan Full time

    With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.At the OTIP Group of Companies (OGC), we believe that something special happens when employeesfeel valued forthe work they do, supportedasthe people they...

  • PMO Performance Manager

    1 month ago

    Waterloo, Canada Bouygues Energies & Services UK Full time

    **PMO Performance Manager**: Bouygues Energies & Services Solutions - Waterloo - Becket House We have a great opportunity for a PMO Performance Manager to join our highly successful Projects business unit; primarily supporting M&E projects fit out projects. Bouygues Energies & Services works in partnership with our clients, providing bespoke facilities...

  • Manager, Patient Services

    1 month ago

    Waterloo, Canada Home and Community Care Support Services Full time

    **Job Description**: **MANAGER, PATIENT SERVICES** **POSITION TITLE**: Manager, Patient Services*** **REPORTS TO**: Director, Patient Services **POSITION STATUS**: Permanent, Full-Time **DIVISION / DEPARTMENT**: Patient Services **LOCATION**:Waterloo Wellington (Base = Waterloo Office) **COMPETITION NUMBER**:24-A-003 **POSTING DATE**:Wednesday April...

  • Human Resources Business Partner

    7 days ago

    Waterloo, Canada Karis Disability Services Full time

    **Permanent, Full Time** **HUMAN RESOURCES BUSINESS PARTNER** 40 hours/week **Waterloo Office** The Human Resources Business Partner provides guidance, education, and counsel on Human Resources (HR) matters such as policy and processes, compensation and qualifications, labour relations (grievance handling and interpretation of collective agreements),...

  • Graduate Program Manager

    1 month ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Graduate Program Manager provides executive leadership for all graduate programs in the Department of Recreation and Leisure Studies (RLS) and is responsible for the smooth and efficient operation of the graduate programs in a manner consistent with the department’s goals and objectives. The scope of the position encompasses operational...

  • Manager, Patient Services

    1 month ago

    Waterloo, Canada Home and Community Care Support Services Full time

    **Job Description**: **MANAGER, PATIENT SERVICES** **POSITION TITLE**: Manager, Patient Services *** **REPORTS TO**: Director, Patient Services **POSITION STATUS**: Permanent, Full-Time **DIVISION / DEPARTMENT**: Patient Services **LOCATION**:Wellington County (Base = Fergus Office) **COMPETITION NUMBER**:23-A-004 **POSTING DATE**:May 16,...

  • Services Manager

    1 week ago

    Waterloo, Canada University of Waterloo Full time

    Overview Term: 2 Years The Services Manager is directly accountable for the overall success of the student operated services operated by the Waterloo Undergraduate Student Association. These services are used and accessed by thousands of undergraduate students each day. From the Campus Response Team providing medical first aid to over 100 events a...

  • On-site Eap Clinical Counsellor

    1 month ago

    Waterloo, Canada Workplace Options Full time

    Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver...

  • Academic Services Coordinator

    2 weeks ago

    Waterloo, Canada University of Waterloo Full time

    Overview TERM - 18 Months The Academic Services Coordinator provides a board spectrum of responsibilities including but not limited to client service, academic integrity, scheduling, support for core functions (., recruitment and admissions, internal and external events , special projects, data management, and general administrative duties. The...

  • Bid Writer

    1 month ago

    Waterloo, Canada Bouygues Energies & Services UK Full time

    **Bid Writer**: Bouygues Energies & Services Solutions - Waterloo - Becket House We have a great opportunity for a Bid Writer to join our highly successful facilities management division which is part of our wider energies & services business. Our facilities management business offers a bespoke service through a client-centric delivery model, focusing on...

  • Talent Acquisition Manager

    1 month ago

    Waterloo, Canada Pontosense Full time

    **About Pontosense**: At Pontosense, we have a groundbreaking mission: saving lives. Our wireless sensing modules are at the forefront of this life-saving technology, the only one of its kind in the world; offering unparalleled medical-grade accuracy for crucial biometrics. Imagine a sensor that can wirelessly monitor vital signs like heart rate, breathing,...

  • Regional HR Manager

    1 month ago

    Waterloo, Canada CarePartners Full time

    Who We Are: CarePartners is one of the largest home health care providers in Ontario and provides services for all 14 Home and Community Care Support Services (HCCSS) and for patients and caregivers across Ontario in homes, schools, clinics, retirement homes and long-term care facilities. As a progressive and creative organization, CarePartners is proud to...