Facilities Assistant

6 months ago

London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: Level M

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
The Facilities team is responsible for providing high quality facilities and services to the Ivey Community including faculty, staff and students to support the effective operations of a world-class business school. The team assists each other as required to meet goals, deadlines and to provide coverage in all areas.

**Responsibilities**:
**Qualifications**:

- Education:
- 2 year community college diploma in Business Management/Administration
- Experience:
- 2 years' providing customer service in an academic service-oriented environment
- Knowledge, Skills & Abilities:
- Ability to lift up to 40 lbs using proper ergonomic procedures
- Strong attention to detail to ensure accuracy when reserving and communicating confirmation of facility bookings, with the ability to multi-task, meet deadlines and maintain an organized and effective personal work environment
- Adapts readily and effectively to changing priorities and demands in a fast-paced department and working in an open concept environment with frequent interruptions
- Verbal and written communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
- Demonstrated ability take initiative, work independently, follow through on work assignments with mínimal supervision, and knowing when to escalate issues to supervisor
- Personable and courteous in working relationships with colleagues, students and the public
- Ability to demonstrate patience and focus to complete detailed administrative tasks
- Ability to maintain a positive, outgoing attitude with genuine customer service orientation
- Ability to establish rapport with people from diverse backgrounds

**Union Statement**:
**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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