Unit Clerk

Ref #:913785

Specific Department and Program:Maternal Newborn

Location:Milton

Posted Date:Jan 31, 2023

**Posting #**:2023-913785

**CUPE 815**

**Position**:Unit Clerk

**Department**:Maternal Newborn

**Status**:Casual

**Site**: Milton

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

**Unit profile**:
This Unit Clerk position supports the Maternal Newborn unit. This Department provides care designated as Level 2A Maternal Unit.
- Level 2A Maternal care: This includes care for pregnancies 34 weeks and greater, care for uncomplicated twin pregnancies, availability of Labour/birth/recovery/post-partum (LBRP) care for low risk women meeting specific criteria, dedicated postpartum bedrooms, and an operative birthing suite and recovery room on the unit. The Community Midwives of Halton provide midwifery care.

The Maternal Newborn program has 9 LBR/LBRP birthing rooms, 1 Recovery Room, 1 Operative Birthing Room, 14 postpartum rooms, availability of antepartum rooms.

**This is what you’ll be doing**:
Duties will include a variety of reception and clerical functions including:

- Monitoring unit schedules - filling vacancies and sick calls
- Assisting with the flow of patients and/or visitors on the unit
- Maintaining staff lists i.e. skills/training needs inventory list, fan out and Outlook lists
- Equipment management - tracking etc.
- Supporting Registration - demographic information review
- Referral faxing for clinics, tracking down information to support appointment
- Assisting with organizing discharges - follow-up appointments, copying charts/printing charts
- Unit data entry requirements - report generation etc.
- Placing reminder Calls - for appointments
- Preparing unit specific patient information packages - Discharge packages
- Invoice Review - review and organization prior to manager approvals
- Auditing on Visibility in unit to match signage to patient (i.e bell indicator)
- Completing patient surveys, DC follow-up calls (Accreditation Standard for Rehab)
- Registers patients using Meditech software
- Registers newborns with Service Ontario
- Transcribes physician orders
- Validates healthcare coverage
- Validates appropriate insurance information and obtains required signatures from patient or family members
- Obtains required information and payment method for uninsured patients and accurately enters all required data
- Admits patients following established protocols and collaboration with nursing unit staff regarding bed allocation
- Updates information in McKesson Visibility in collaboration with the Clinical Resource Nurse
- Creates and closes treatment records
- Answers telephone
- Addresses inquiries from the public, family and hospital staff
- Completes various clerical tasks/audits as required
- Assembles charts
- Works with accommodation staff to identify opportunities to meet patients preferred accommodations
- e-Schedule entries, edits and staffing calls as necessary
- Enters Maintenance and IS requests as necessary
- Other duties as assigned

**This is what you’ll need to do it**:
Halton Healthcare endeavors to hire individuals who are competent in their chosen profession and who exemplify our mission, vision and values of accountability, respect and compassion which guide our individual behaviours and attitudes.
- Recent Medical Office Administration diploma from a recognized college required OR a minimum of 1 year recent clerical/admin experience working in a comparable position in a healthcare setting required
- Medical terminology certificate required
- Must have experience with the Meditech Patient Information System
- Must have experience with other patient care related databases i.e. Critical
- Familiarity with computers and accessory equipment - printers, scanners, magnetic card swipers required
- Advanced keyboarding and extremely accurate data entry skills required
- Minimum of 30 wpm typing speed required
- Accurate spelling is required
- Able to work with mínimal supervision and to prioritize work
- Demonstrated excellent interpersonal and organizational skills
- Must be able to read, writ