Booking & Registration Clerk B - Oral Maxillofacial

3 months ago

Halifax, Canada Nova Scotia Health Authority Full time

**Req ID**:162058**
**Company: Nova Scotia Health**
**Location**:Central** **Zone, **Centennial Building - QEII**
**Department**:OPCZ Oral Maxillofacial**
**Type of Employment**:Temporary** **Hourly FT long-assignment** **(**100%** **FTE) x **1** **position(s)**
**Status: NSGEU** **Admin Professionals** Position**
**Posting Closing Date**:8-Aug-23**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**About the Opportunity**:
Under direction of the Health Services Manager, the Booking and Registration Clerk works in close co-operation with other clerical staff members and the multi-disciplinary team. The Clerk is directly responsible for all telephone operations, patient registrations, booking of appointments, schedule maintenance and management of patient referrals and records. Other responsibilities include the processing of payments and related financial transactions as well as interaction with other clerical staff to provide efficient patient flow within the department. This position is the primary contact point for telephones, patients, public, internal inquiries and correspondence.

**About You**:
We would love to hear from you if you have the following:

- Grade XII plus a one year secretarial/business/clerical program, or one year of related experience
- Experience in a healthcare environment, dental, and/or medical office environment preferred
- Experience handling cash, debit, credit card payments, and financial transactions preferred
- Dental billing experience (receiving financial payments via multi-methods) preferred
- Experience with STAR required and PHS preferred
- Medical and dental terminology preferred
- Knowledge of Power Practice or equivalent dental billing software is preferred
- Knowledge of other computer software programs is preferred
- Recent experience working in a fast paced clinic and booking/registration area preferred
- Telephone triage, filing and patient record management
- Effective communication and interpersonal skills
- Excellent time management, communication, and organizational skills
- Demonstrates initiative in priority setting and carrying out tasks in an efficient safe manner
- Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

**Hours**:

- Long Assignment Full-time (100%), 70 hours bi-weekly
- Approximately 12 months

**Compensation and Incentives**:
$20.09 - $21.91 Hourly

**Once You've Applied**

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

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