Talent Services Specialist
3 weeks ago
**Job Description**:
The Talent Services Specialist is a HR Operational role responsible for the execution of various Talent services within Canada. These services may include various work streams in the people services department however the roles strong focus is in the area of mobility, immigration and HR Policy. The Talent Services Specialist has a key responsibility to enhance employee experience on various service offerings through standardization and driving the degree of ease for users.
**Key Responsibilities**
- To provide support to the unit-based stakeholders and act as a SME for people processes related to mobility administration, immigration administration, HR Policy and other talent administration activities.
- Manage the E2E Canadian Domestic Relocation Program from policy design to vendor management as well as operations.
- Process all inbound immigration within the country to GM Canada and act as the single point of contact for immigration administration in partnership with our immigration law firm.
- Upholds / ensure GM Canada remains compliant to all immigration policies / legislation and supports implementing various immigration legislation within GM Canada.
- Execution of the company's vendor management philosophy and operational processes. Interfaces with internal partners in purchasing and legal to develop sound contracts, monitors vendor performance to ensure compliance with all company policies and statutory requirements.
- Establish the service standards and evaluate the performance of services against the standards.
- Drive and deliver greater employee experience for the mobility, immigration processes and any other talent administration processes.
- Explore opportunities to offshore activities to GBS PS service center to support the Service Delivery model implementation.
- Accountable for delivering accurate data and analysis and generate various reports pertaining to assigned functional area.
- Coordinate and deliver various statutory compliances / local governmental requirements as per local needs.
- Guide and support the HR team to effectively manage the local employee queries pertaining to Mobility/Immigration, & HR Policy Administration.
- Act as a connecting link between the People HR, Business HR, HR Centers of Expertise and the People Services team to ensure the services stay contemporary and need based.
- Collaborate with the Regional/Global People services team to understand the global initiatives and work closely with the unit Human Resources stakeholders to implement the services.
**Knowledge/Skills/Attributes**
- Ability in leading and sustaining a service culture that enables greater employee experience.
- Knowledge & experience of vendor management, SAP, local labor law and requirements, HR policies and procedures, including immigration law.
- Customer facing and total quality background preferred.
- High Service Expertise (Process from end user view, Efficient Administration).
- Great ability to implement projects and solve problems with good independent judgement.
- Ability and skills to manage data that includes entry, storage, organization and analysis of data.
- Ability and skills to manage change by simplifying the complex and able to influence others.
- Skilled in using MS office to manage the various jobs and activities efficiently.
- Bachelor’s Degree in business administration or equivalent.
- More than 7 years of experience in handling HR/LR Operational activities.
- Knowledge/experience with leading and administering an employee relocation program or other benefit programs within an organization.
- Bilingual in French Canadian would be an asset.
**Additional Job Description**:
**Compensation and Benefits**:
- GM’s Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs.
- GM’s comprehensive compensation and benefits plan is carefully designed and thoroughly **benchmarked against the companies that we compete for talent in the local market **.**
The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:
- Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.
- Healthcare, dental and vision benefits including health care spending account and wellness incentive.
- Life insurance plans to cover you and your family.
- Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.
- Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values.
- Tuition Assistance and Employee Assistance Program.
- GM Vehicle Purchase Plan for you, your family and fri
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