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Account Manager

4 months ago

Saskatoon, Canada Rock & Bloom Full time

At Rock & Bloom, we create and reimagine brands from across North America. We live and breathe branding and we believe it's central to the success of any business. We're looking for a talented, organized, people person to quarterback our projects and lead our clients to success.

**Responsibilities**:

- Act as the primary point of contact for a portfolio of clients, ensuring their needs and expectations are met with the highest level of professionalism and customer service.
- Coordinate and manage client projects from inception to completion, ensuring timely delivery and quality standards.
- Develop and maintain strong relationships with clients, understanding their business needs and offering tailored solutions.
- Maintain detailed notes of client meetings and project status, ensuring all account information is organized and up-to-date.
- Regularly review client accounts and identify opportunities for growth and improvement.

**Skills and Qualifications**:

- Proven experience in account management, customer service, or a related field.
- Exceptional organizational skills, with the ability to manage multiple projects and clients simultaneously.
- Ability to work collaboratively with a tight-knit cross-functional team
- A great account manager needs to balance empathy and confidence. You need to understand the client's wants but tell them no when they need to hear it.

**What we Offer**
- A dynamic and supportive work environment with opportunities for professional growth.
- Competitive salary and benefits package.
- Regular team-building events and a culture that values work-life balance.
- Flexible working hours
- Hybrid work setup
- Unlimited vacation
- Work with a team of the best to create meaningful difference in our clients' businesses. We are creating a team of people who like coming to work every day.

To join our team of unicorns (a.k.a a blessing), please send your resume and a cover letter explaining why you are the perfect fit for this role via Isarta. We look forward to hearing from you

Posting closes Dec 9th, 2023