E-commerce Customer Service Associate

3 weeks ago

Whitby, Canada GP Bikes Inc. Full time

**Overview**:
**Qualifications**:

- Passion for the riding lifestyle
- Motorcycle apparel, accessories or Parts sales experience is an asset
- Previous customer service experience
- Excellent interpersonal skills and an ability to build trust and rapport
- Ability to move between various tasks without losing focus
- Able to work with ease in a web-based computer environment
- Strong attention to detail
- Some post-secondary education preferred

**What you’ll get**:

- Be part of a great team of people
- A fun and fast paced environment
- Full-time hours
- Compensation begins at $16.55-$18/hour depending on experience
- Group Insurance Benefits (once eligibility requirements have been met)
- Employee discounts on product
- Profit Sharing Plan

Your schedule will be determined based on our business hours. Please note, you can be scheduled prior to our opening time for regular duties. There may also be circumstances for business needs where you are scheduled outside of our regular business hours for various reasons (ex. special projects, meetings, inventory or Bike Shows).
- GP Bikes is committed to providing a barrier-free work environment in conjunction with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. As such, GP Bikes will make accommodations available to applicants with disabilities upon request during the recruitment process._
- The above description reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and will not be construed as a detailed description of all the work requirements that may be inherent in the job. Employees may perform other related duties and tasks as required to meet the needs of the operation._
- #HP_

**Job Types**: Full-time, Permanent

**Salary**: $16.55-$18.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- On-site parking
- Store discount

Day range:

- Monday to Friday
- Weekends as needed

Shift:

- 10 hour shift
- 8 hour shift

Work setting:

- Apparel store

Application question(s):

- How many years of Motorcycle or Dirt Bike Riding experience do you have?
- What is your availability for work from Monday-Saturday? (NOTE: We are closed on Sundays)

**Experience**:

- Customer service: 1 year (preferred)
- Sales: 1 year (preferred)

Licence/Certification:

- M2/M Licence (preferred)

Work Location: In person

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