Payquad Support Specialist

3 weeks ago

Guelph, Canada The Skyline Group of Companies Full time

Reporting to the Business Operations Manager, the Payquad Support Specialist is responsible for managing the Payquad ticketing system through ticket resolution, and preparing and training internal clients on system use. This role will also work alongside various internal departments and outside vendors while maintaining focus on our shared goal of creating meaningful value and an exceptional experience for our customers, our people and our communities.

**What you will be doing**:

- Partner with internal and external stakeholders, including implementation consultants and specialists, to create and execute implementation plans that are on-time and with the highest customer satisfaction.
- Maintain, follow up, and resolve tickets while providing a high level of customer service to internal and external customers.
- Maintain, and update the system with building information; leasing, maintenance, and amenities, as required.
- Extract data, compile reports, and develop customized reporting as required by management.
- Assist in identifying process improvements for software performance, reliability and stability.
- Document and maintain processes for database administration by creating and updating Standard Operating Procedures (SOPs).
- Develop and deliver training materials as required and assist in training of users.

**What we look for**:

- Knowledge of system and software product offerings and solutions.
- You know your stuff when it comes to technical configuration plans based on business needs and requirements.
- A Jack of all trades, you have mid-level knowledge of mainstream software (e.g. MS Office, Windows, Apple products) and associated set-up and management.
- You're a troubleshooting and problem solving wizard
- Strong project management skills including risk management, you keep things on track
- A people person, you will be working with internal and external clients so good customer service is important

**Why you want to work here**:

- You like to be recognized for the magic you do (trouble shooting technical problems).
- You get a thrill from staying organized and details are your “thing”
- Being part of a great team has been your dream.
- You see the matrix (i.e. have good judgement and innovation)
- Working for a growing company that supports environmental stewardship and social responsibilities is a must for you.
- You want to work for a company that supports work-life balance and truly cares that you are 100% fulfilled in your life.

The Skyline Group of Companies is a fully integrated investment management organization: grounded in real estate, powered by people, and growing for the future. Every aspect of Skyline is managed with the utmost care and attention to detail, from consulting with investors to fostering a sense of community at each and every one of its properties.

We offer our employees competitive pay, benefits, paid volunteer day, group RSP, on-going training, growth potential and so much more. Our workplace culture empowers staff at all levels to become involved in supporting and building vibrant communities.

**_ Come be a part of Skyline - Building Careers and Communities_**

Y4i27AOJM1

  • Technical Support Specialist

    2 weeks ago

    Guelph, Canada TechAlliance of Southwestern Ontario, London Economic Development Corporation Full time

    Technical Product Support Specialist (Guelph, Ontario) Every person is unique, but we all have something in common: the need for safe, clean water. And it’s only by bringing together people with diverse ideas, perspectives, and backgrounds that we can solve the complex water problems of our changing world.At Trojan Technologies, we believe success for all...

  • Technical Support Specialist

    2 weeks ago

    Guelph, Canada TechAlliance of Southwestern Ontario, London Economic Development Corporation Full time

    Technical Product Support Specialist (Guelph, Ontario) Every person is unique, but we all have something in common: the need for safe, clean water. And it’s only by bringing together people with diverse ideas, perspectives, and backgrounds that we can solve the complex water problems of our changing world.At Trojan Technologies, we believe success for all...

  • Technical Support Specialist

    2 weeks ago

    Guelph, Canada TechAlliance of Southwestern Ontario, London Economic Development Corporation Full time

    Technical Product Support Specialist (Guelph, Ontario) Every person is unique, but we all have something in common: the need for safe, clean water. And it’s only by bringing together people with diverse ideas, perspectives, and backgrounds that we can solve the complex water problems of our changing world.At Trojan Technologies, we believe success for all...

  • Sustainability Specialist

    5 days ago

    Guelph, Canada The Skyline Group of Companies Full time

    Looking for a change? Want to make your mark in a fast-paced, professional and fun environment? As an **Sustainability Specialist**, you will be responsible for developing and implementing programs and policies throughout Skyline that supports carbon reduction and offsetting, environmental stewardship, clean energy production and waste diversion. The...

  • Customer Support Specialist

    4 days ago

    Guelph, Canada Ontario One Call Full time

    **Build your future at Ontario One Call!***: **Company Overview**: Ontario One Call acts as the communications link between buried infrastructure owners (our members) and individuals who are planning to dig in the province of Ontario. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which stipulates that by law, anyone in...

  • Product Specialist

    1 week ago

    Guelph, Canada Robinson BUICK GMC Full time

    ROBINSON MOTOR COMPANY continues to build the success. With locations in Seaforth, Fergus, Simcoe and Guelph we have extensive coverage throughout South Western Ontario. We are an established Dealership that's continued to see steady growth year over year, and a veteran team makes this a great opportunity! We are currently hiring a **Product Specialist**...

  • Technical Support Specialist

    2 weeks ago

    Guelph, ON, Canada TechAlliance of Southwestern Ontario, London Economic Development Corporation Full time

    Technical Product Support Specialist (Guelph, Ontario) Every person is unique, but we all have something in common: the need for safe, clean water. And it’s only by bringing together people with diverse ideas, perspectives, and backgrounds that we can solve the complex water problems of our changing world. At Trojan Technologies, we believe success for...

  • Human Resources Specialist

    4 weeks ago

    Guelph, Canada Semex Full time

    **Human Resources Specialist** **Guelph, ON** **Full-Time, Contract, 12-15 months** Semex is a dynamic global organization that is committed to developing and delivering innovative genetic solutions. We believe that people truly are the cornerstone of our success and that our employees are our most important asset. We are currently looking for a...

  • Human Resources Specialist

    4 weeks ago

    Guelph, Canada Semex Full time

    **Human Resources Specialist** **Guelph, ON** **Full-Time, Contract, 12-15 months** Semex is a dynamic global organization that is committed to developing and delivering innovative genetic solutions. We believe that people truly are the cornerstone of our success and that our employees are our most important asset. We are currently looking for a...

  • Quality Specialist I

    1 week ago

    Guelph, Canada Kenvue Full time

    **Quality Specialist I (14-Months Contract)**-2307004949W Description Kenvue, part of the Johnson & Johnson Family of Companies (Kenvue), is currently recruiting for a Quality Specialist I for a 14-Months Contract from May 2023-July 2024. This position reports into the Quality Systems Manager and is based in Guelph, Canada. **Who We Are** At Kenvue, part...

  • Ar/ap Specialist

    7 days ago

    Guelph, Canada HearCanada Full time

    **Job description** - HearCANADA bolsters a world-class team of hearing care professionals who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey, going above and...

  • Customer Service Specialist

    4 days ago

    Guelph, Canada Hitachi Construction Truck Manufacturing Ltd. Full time

    January 23, 2023 **Job Posting (#18013) Customer Service Specialist** - **Hitachi Construction Truck Manufacturing, Ltd. (HTM) is a subsidiary of Hitachi Construction**_ - **Machinery Co., Ltd. (HCM) which produces and sells world-class products for the mining and**_ - **the construction industries. HTM is a manufacturing company that builds and supplies...

  • Compliance Specialist

    3 days ago

    Guelph, Canada Envirosearch Operations Full time

    The Compliance Specialist is responsible for monitoring and reporting on compliance metrics associated with the operation of water and wastewater treatment sites. This includes review of lab results and verification that consistent QA/QC measures are being applied at all sites by evaluating applicable data and producing necessary reports. This role is also...

  • Junior Accounting Specialist

    1 week ago

    Guelph, Canada Intrigue Media Full time

    **Junior Accounting Specialist** At Intrigue, our purpose is **empowering leaders to strengthen communities**. We believe in giving the right people the right tools to solve problems for impacting the lives of others. We do this by building our clients world-class marketing campaigns that deliver results. We believe the most vital part of a marketing...

  • Construction Health and Safety Specialist

    2 weeks ago

    Guelph, Canada RailWorks Corporation Full time

    **Health & Safety Specialist** The Health and Safety Specialist works with line management to ensure support is provided in achieving zero incident performance in safety, health and environmental goals. **Primary Responsibilities and Duties**: - Identifies opportunities to improve safety and environmental performance and makes recommendations based on...

  • Collections Specialist

    3 days ago

    Guelph, Canada The Skyline Group of Companies Full time

    Looking for a change? Want to make your mark in a fast-paced, professional and fun environment? As a Collections Specialist, are you the master of staying professional and calm during difficult conversations while negotiating appropriate payments for delinquent accounts? We want someone who will believe in our shared goal of creating meaningful value and an...

  • Annual Fundraising Specialist

    2 weeks ago

    Guelph, Canada Stonehenge Therapeutic Community Full time

    Stonehenge Therapeutic Community (STC) is a non-profit organization dedicated to providing evidence-based and holistic substance use treatment services to individuals and families in Guelph and surrounding areas. With a legacy spanning over 50 years, STC has been committed to fostering a supportive and compassionate environment, empowering our clients to...

  • Mobile Mortgage Specialist

    2 weeks ago

    Guelph, Canada DUCA Financial Services Credit Union Ltd. Full time

    Why DUCA? We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to...

  • Mobile Mortgage Specialist

    2 weeks ago

    Guelph, Canada DUCA Financial Services Credit Union Ltd. Full time

    Why DUCA? We're a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve. We...

  • Order Entry Specialist

    5 days ago

    Guelph, Canada Poly-Nova Technologies Full time

    **Who Are We?** Poly-Nova opened in Guelph in 1996. We have a 30,000 square foot manufacturing plant and employ about 140 employees. We produce rubber products for the automotive & power transmission industries. Our areas of expertise are in the area of rubber molding, material development, engineering, injection molding and over molding. In 2011 we were...