Coordinator Team Support and Projects

3 weeks ago


Penticton, Canada Interior Health Authority Full time

We are seeking a permanent full-time
**Coordinator, Team Support and Projects **to join our Penticton Regional Hospital team.

**What we offer**:

- An attractive remuneration package
- Excellent career prospects
- Employer paid training/education
- Employer paid vacation starting at 4 weeks (20 days)
- Medical Service Plan
- Employer paid insurance premiums
- Extended Health & Dental coverage
- Municipal Pension Plan
- Work-life balance

**How will you create an impact**:
The Coordinator, Team Support and Projects is primarily responsible for providing assistance to Clinical Operations teams to improve overall daily unit staffing. In particular, the Coordinator is responsible for retrieving, analyzing, and presenting strategic information about in-time unit staffing concerns and offers possible solutions in order to support the decision making process within Clinical Operations teams. This position provides expertise in mapping, measuring, and facilitating the redesign of unit staffing practices and in the implementation of standard work processes. The Coordinator acts as a coach/facilitator to the Clinical Operations teams as they work toward self-management and liaises with the Staffing Services team to provide practical, cross-functional support. The Coordinator will also support on-going operational projects for the Staffing Services portfolio, and is required to perform delegated supervisory duties.

**What will you work on**:

- Leads and participates in process improvement projects to identify and implement detailed office procedures for Clinical Operations team based on standardized of practice established by Staffing Services.
- Ensures local unit procedures comply with departmental or Interior Health (IH) process and/or policy.
- Recommends changes to departmental processes to meet department goals and objectives.
- Participates in department-wide process review to identify and implement technological solutions to improve efficiency and accuracy.
- Has delegated responsibility for supervisory functions such as work assignment, leave requests, recruitment.
- Facilitates the redistribution of workload between Staffing Clerks.
- Assists the Manager in preparing employee performance appraisals by providing objective and constructive feedback through formal and informal opportunities.
- Carries out a variety of administrative functions such as participating in and/or chairing departmental meetings, participating in interdepartmental meetings, and liaising with other departments and unit Managers on staffing related matters.
- Leads and coordinates special projects throughout the year (i.e. vacation planning and execution after the implementation of a new rotation)

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces.

What Makes IH a Top 100 B.C
- Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit)._

**Education, Training and Experience**
- A level of education, training, and experience equivalent to a two year Diploma in Business, Administration, Human Resources, Health Information, or a related discipline. A Bachelor’s degree is preferred.
- A minimum of 5 years of experience with 3 years in scheduling, preferably in the healthcare field

**Skills and Abilities**
- Knowledge of performance management processes.
- Demonstrated customer-focused approach.
- Superior computer skills are essential.
- Detailed knowledge of ESP and collective agreements relative to scheduling.



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