Sales Support Specialist
3 weeks ago
**Your mission will be**:
- Follow-up and answer customer questions;
- Enter customer orders;
- Assist management staff, as needed, and act as liaison in customer communications;
- Forward quotations to customers;
- Follow-up on certain submissions;
- Ensure customer satisfaction;
- Provide administrative support;
- Maintain up-to-date files;
- Perform all other related tasks.
**We are looking for**:
- Bilingualism;
- Strong interpersonal skills;
- Ability to communicate professionally with customers, employees and suppliers encountered in the course of work;
- Experience in customer service (preferably in a manufacturing and/or technical environment);
- Be autonomous and resourceful;
- Ability to work as part of a team;
- Ability to multi-task.
- Ability to work in an organized manner and under pressure;
- Proficiency in the use of IT tools (Microsoft Office, accounting, CRM, etc.);
**Working conditions**:
- Monday to Friday, 8 a.m. to 5 p.m., permanent position, 40 hours per week;
- Telecommuting available
- Competitive salary
**Job Types**: Full-time, Permanent, Casual
**Salary**: From $50,000.00 per year
**Benefits**:
- Casual dress
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Application question(s):
- Do you live in Ontario or Quebec Province?
**Experience**:
- Customer service: 2 years (required)
**Language**:
- English AND French fluently (required)
Work Location: In person
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