Marketing Operations Manager

2 weeks ago

SaintHubert, Canada Techo-Bloc Full time

Company Description

At Techo-Bloc, we aren’t just paving patios - we’re paving the way for great careers Founded on a culture of innovation, we manufacture landscaping products focused on design, durability and flair. Our growing team is seeking passionate people, ready to make an impact.

**Why join Techo-Bloc?**

Techo Bloc offers its valued employees a competitive salary and a comprehensive benefits package. Here are a few of our perks:

- Leaders who are invested in your success;
- Hybrid work model;
- Free access to a virtual family doctor through virtual care;
- Have a dynamic job and evolving career path;
- RRSP with employer contribution;
- Develop your skills and grow;
- Barbecues and Christmas parties;
- Generous bonus program;
- Considerable referral bonuses;
- Employee discounts on Techo-Bloc’s products;
- Employee Assistance Program (EAP available 24/7);
- English and French language courses available (if it’s a work requirement).
- Techo-Bloc’s Culture - We are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done - at lightning speed Details matter. We have ambitious growth plans and a restless pursuit of excellence. We live to create and we invest in great ideas. We collaborate and support one another at all levels. Leave your ego at the door, because at Techo-Bloc we are all equals._

**Job Description**:
**Our Marketing Team**

Emulating the size & structure of an agency with approximately 35 team members and counting, our marketing departments mission is to reinvent the way landscapes are designed, built and experienced. With a strong culture for creativity, our team is composed of a powerful combination of design and content experts, landscape architects, digital leaders and strategic thinkers. This means - We’re constantly looking ahead for new technologies, trends, and innovative concepts in order to best support our clients in their landscape renovation process. It is our creative spirit that not only defines us but pushes us forward. To design. To inspire. To create products that bring art into your outdoor experiences and ignite everyone's spark for design. Ask us what we do, and we’ll tell you: “We live to create inspiring artscapes.”

Reporting to the Marketing Director, the Marketing Operations Manager will be responsible for the smooth operations of the entire Marketing department, the internal collaboration between sub-departments and the communication within the company and to the outside. In this role you will provide visibility to stakeholders on marketing programs and their status, solicit feedback from partners to enable continuous improvement, and ensure alignment of business objectives with the rest of the organization. We are seeking a responsive, action-oriented and empathetic Leader to improve operational efficiencies in the Marketing team.

**Your main responsibilities**:

- Supervise the planning, managing, and execution of cross-functional programs and projects through the marketing department’s project managers and coordinators and makes the right decisions to deliver on time and on budget;
- Supervise the workload and projects of the entire Marketing team to ensure productivity and smooth operations are consistently maintained;
- Evaluate Project Managers on the project management smart goals and manager regular marketing metrics and KPIs;
- Set the agenda, host and follow up on the marketing management meetings;
- Oversee all department operations, implement department-wide changes, follow the marketing budget and onboarding and offboarding marketing employees;
- Implement, improve and maintain the marketing standard operating procedure (SOP) for project management and the overall project management methodology;
- Quarterly coaching and check-ups on the project build-outs and milestones in teamwork with the project managers and managers of all sub-departments;
- Set the structure and follow up on the file management for the marketing sharepoint for easily accessible data;
- Train new members of the marketing team on processes to ensure consistency and implement solutions that drive growth and productivity;
- Continuous coaching for managers and PMs on operations and teamwork project management;
- Prepare the marketing presentations for the quarters, as well as the annual presentation for the directors.

**Qualifications**:

- Bachelor of Arts\Bachelor of Science degree or transferable working experience or education;
- Minimum of 5+ years of marketing and operations experience preferably in a B2B, high-growth marketing environments;
- Bilingual (English and French). English is required in order to service our customers and suppliers based in the United States and outside Quebec;
- Passion for process improvement, solve complex problems and recommend alternative solutions;
- Demonstrated ability to work collaboratively with cross functional teams, including technical teams ;
- Highly orga

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