Physio Administrative

2 months ago


Stoney Creek, Canada Hamilton Orthopaedic Institute Full time

**SUMMARY OF JOB**:
We are a rapidly expanding Physiotherapy and Sports Medicine center, with multiple Physiotherapists, Massage Therapists, Sports Medicine Doctors and Orthopaedic Surgeons

This role will be centered around physiotherapy with some medical reception work

**DUTIES**:

- Handling new Physiotherapy referrals coming in and booking them appropriately.
- Liaising with other receptionists at the clinic
- Checking in medical patients for doctors and cleaning treatment rooms between appointments
- Welcome patients and visitors by greeting them in person, or on the telephone; answering or referring inquiries.
- Optimize patients' satisfaction, provider time, and treatment room utilization by checking patients in, in a timely fashion.
- Maintain patient accounts by obtaining, recording, and updating personal and financial information.
- Schedule patient appointments at end of patient visit.
- Billing for patient who have private health

***REQUIREMENTS**:

- Experience is a MUST (below):

- Previous experience working in a leading reception role at a Physiotherapy Clinic, and good knowledge of billing through telus health and other insurance companies
- Working with EMR system Jane
- Excellent communication skills with the ability to communicates effectively with the patient, medical staff, insurance companies and others related to the case.
- Caring demeanor towards patients and co-workers.
- Clinical knowledge and familiarity with medical terminology.
- Working knowledge of computers, fax, copiers and other technology.
- Strong administrative skills with attention to detail and accuracy.

**EDUCATION AND EXPERIENCE**:

- High School Diploma required.
- **Experience as a Physiotherapy receptionist required**

**DETAILS**:

- 20-25 hours/week
- Location: Hamilton
- Shift: Mon Tues Wed Thur 2-7 ( potential Saturdays)
- Job posting: Sept 26 2024
- Job Type: Part time possibly leading to Full-time
- Salary: $18-20 /hour

We look forward to hearing from you

**Benefits**:

- Vacation & paid time off

**Job Types**: Part-time, Permanent

Schedule:

- Monday to Thursday
- Weekends

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 20 - 25 per week

Work Location: In person