Clinic Operations Manager

5 months ago

Sidney, Canada Three Cedars MD Full time

GENERAL RESPONSIBILITIES:
Human Resource Functions
- Recruit, train, support and supervise clinic MOA staff in a dynamic clinic setting and address HR issues as needed in conjunction with the Leadership Team.
- Manage administration needs and implement set policies and protocols.
- Facilitate onboarding and provide orientation for new clinical staff as needed.
- Coordinate MOA scheduling and staff payroll.
- Coordinate additional team supports including seasonal student positions.
- Act as a backup for front office staff when needed.
- Plan for, execute, and report annual staff performance reviews.

Clinic Operations
- Coordinate daily operations, monitor supply inventory, and ensure all clinical equipment is in good working order.
- Develop and maintain knowledge of resources for medical supplies and equipment, and manage vendor related relationships.
- Coordinate office supply purchases.
- Manage physical site needs and third party user contracts including janitorial services, rental use, and tenant issues.
- Support the coordination of Island Health and other partners' interests.
- Support daily technology and IT systems related needs.
- Support the maintenance of clinic records by supporting EMR user needs.
- Evaluate clinical operations and work with the Leadership Team to improve systems and procedures to maintain high-quality patient care and efficient operations.
- Regularly attend team meetings and report on concerns, ideas for improvement, and facilities or clinic site issues to the Leadership Team.
- Perform other duties within the scope of the position as assigned.

EDUCATION, SKILLS, AND EXPERIENCE:

- Minimum of two year’s work experience in a clinical setting; supervision experience preferred
- Must possess effective communication, interpersonal and organizational skills
- Must possess strong decision-making skills, diplomacy, tact, and flexibility
- Must possess strong aptitude for IT systems with experience with Electronic Medical Records (MYLE preferred)

**Job Type**: Part-time

**Salary**: $34.00-$38.00 per hour

Expected hours: 20 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Sidney, BC V8L 4R5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Medical office: 2 years (preferred)

Work Location: In person

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