IT Administrator

**Qualifications & Requirements**

**Job Purpose**

As an IT Administrator, you will play a crucial role in managing and supporting our IT systems and networks. You will ensure the reliability, security, and efficiency of our technology operations while providing excellent support to our users.

**Duties and responsibilities**
- Responsible for the provisioning and maintenance of in vehicle devices, including GPS devices, point of sale devices, mobile printers, meters, etc.
- Monitor and maintain computer systems and networks.
- Install, configure, and troubleshoot hardware and software.
- Manage user accounts, permissions, and access rights.
- Perform regular system backups and recovery procedures.
- Responsible for all aspects of network security, including firewall configuration, VPN configuration, and endpoint protection
- Provide technical support to staff and resolve IT issues promptly.
- Maintain documentation of IT processes, policies, and inventory.
- Develop IT procedures. Develop and enforce IT and user policy
- Responsible for Managing SharePoint Sites, User Access, and Permission.
- Collaborate with vendors and service providers for equipment and service procurement.
- Assist in the planning and implementation of IT projects.
- Responsible for the provisioning and maintenance of in vehicle devices, including GPS devices, point of sale devices, mobile printers, meters, etc.
- Working closely with colleagues to resolve any IT issues.
- Other duties as required.

**Qualifications & Requirements**
- Bachelor’s degree or College Diploma in Information Technology, Computer Science, or a related field.
- 2+ years of experience in IT administration or a similar role.
- Strong knowledge of operating systems (Windows server 2016, Windows server 2022, Windows 10, Windows 11).
- Experience with networking concepts and protocols (TCP/IP, DNS, DHCP).
- Experience with Backup Solutions like Veeam, Wasabi
- Experience with cloud services and virtualization Technologies (AWS, Azure, Hyper V).
- Experience with scripting languages (e.g., PowerShell, Python) is a plus
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Relevant certifications (CompTIA, Cisco, Microsoft) are a plus.
- Experienced with database management systems (e.g., MySQL, SQL Server) is a plus.
- Knowledge of Adobe Photoshop is a Plus

**Working Conditions**

Working conditions are conducive of a typical office environment. Must be prepared to work flexible hours including evenings or weekends as needed. Standard work week is 8am-5pm. Must have ability to work under pressure and with strict deadlines. This role requires reliable access to a vehicle as travel across Northern Ontario is required.

**Physical requirements**

Physical requirements are conducive with a typical office environment.

**Direct reports**

None

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person