Coffee Expert in Training, Seasonal Full-time

2 months ago

Lethbridge, Canada Cupper's Coffee & Tea Full time

Position:_ Seasonal Coffee Expert in Training, **Seasonal,** **Full-time only**
- Type:_
- Start Date: September 3rd, 2024
- Seasonal contract ending January 15th, Full-time (40 hrs per week)
- Availability requirements: Full-time Monday - Saturday 8:30am - 7:30pm. Some evenings may be required over November/December.
- This is a physically demanding job, applicants must have lots of stamina.
- Number of Positions:_ 1
- Wage:_ All employees start at a rate of $17 per hour.
- Apply_ by supplying a cover letter and your resume, **complete with references.**

**First**, you must love Cupper's amazing coffees.

**Second**, you must be an exceptional communicator who is cheerful, upbeat, confident and outgoing. No wallflowers need apply

**Third**, we are looking for self-motivated, experienced people that possess a strong work ethic and can keep up with our team of CS Specialists.

We massively care about our customers, our community and our business, which is why we have such a strong focus on Customer Service. We are always raising the bar of our "Cupper's customer experience." Our goal is to _"make someone's day,"_ with every single customer. It's what we're famous for (that, and our freshly roasted coffee, of course)

You'll join our team and learn the ropes, take on responsibilities and incorporate your skills for each new role you master. We value cooperation, support and respect, which help us maintain our fun and lighthearted work environment.

Your skills will add value to Cupper's in the following ways:

- Create positive customer experiences and build relationships to support customer retention.
- Generate value through product knowledge, and promotion & sale of coffee, tea, and supporting products.
- Encourage a positive team environment, participate in meetings, trainings and events.
- Perform shared team duties (retail and wholesale) including: take and fill orders, process payments, assist with inventory and promotions, maintain store cleanliness to provide a clean and safe store environment.
- Assist our phone, online, and parking lot customers with prompt, friendly support at all times.
- Follow company policies and procedures.
- Support business objectives.

**REQUIREMENTS**:

- Extensive CS experience.
- Proven sales experience.
- Availability to work a full-time schedule, 40 hours every week, year-round, Saturdays included. Some evenings may be required over November/December.
- Physical stamina and energy is essential.
- Education: must have completed High School Diploma.
- Post Secondary business education or formal CS training is an asset.

SKILLS WE'RE LOOKING FOR:

- Can you effectively prioritize tasks and multi-task in a fast-paced environment with frequent interruptions?
- Do you have extensive experience and success working on a team?
- Are you self-motivated? Do you have high energy and lots of enthusiasm?
- Do you have analytical skills with high attention to details?
- Can you work successfully on your own?

**Job Types**: Full-time, Seasonal

**Job Types**: Full-time, Seasonal

Pay: From $17.00 per hour

Additional pay:

- Tips

**Benefits**:

- Casual dress
- Discounted or free food
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Every Weekend
- Holidays
- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

Application deadline: 2024-09-13
Expected start date: 2024-09-30

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