Product Owner, Underwriting Transformation Program

2 weeks ago

Guelph, Canada Co-operators General Insurance Company Full time

Company: CGIC
Department: Personal Lines - Product
Employment Type: Regular Full-Time
Work Model: Hybrid
Language: English is required, French is an asset.

**The Opportunity**:
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Home & Auto Insurance team provides financial security to Canadians by offering superior products and services. Our professional, high performing team strives to deliver effective services and evolves product offerings, to address emerging insurance trends and meet the needs of our clients.

As the Product Owner for the Underwriting Transformation Program, you will work within an agile team and play a key role to optimize the end-to-end underwriting process leveraging data and analytics. You will act as a proxy for the underwriting transformation program leadership team and work closely with a variety of stakeholders to ensure the team is clear on the solutions required to achieve program objectives.

**How you will create impact**:

- Participating in the development of project roadmaps and delivering solutions that will maximize value.
- Serving as the primary source of information for the team, offering clear definitions of the targeted capability, the intended value for the customer, and functional and non-functional requirements.
- Utilizing stakeholder relationships and maintaining a good understanding of clients, users and product to prioritize needs against development.
- Creating and managing the backlog and the prioritization of work, while remaining accountable for the outcomes.

**How you will succeed**:

- You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
- You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
- You have strong communication skills to clearly convey messages and explore diverse points of view.
- You build trusting relationships and provide guidance to support the development of colleagues.

**To join our team**:

- You have seven years of experience in Property and Casualty (P&C) Manufacturing.
- You have completed a post-secondary degree in Business, Commerce, Information Technology (IT), Marketing or a related discipline.
- You have a strong understanding and demonstrated experience working in an agile environment and excellent understanding of insurance products and services.
- You have strong data and analytical skills.
- Having strong working knowledge of software development, JIRA and Confluence are an asset.
- Having or working towards the Chartered Insurance Professional (CIP) designation, Disciplined Agile, Project Management Professional (PMP) certification or other professional designation is an asset.
- This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members.

**What you need to know**:

- You will travel occasionally.

**What’s in it for you?**:

- Training and development opportunities to grow your career.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

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