Live-in Lodge Housekeeper

4 days ago

Whistler, Canada Callaghan Country Wilderness Adventures Full time

Company Information
Callaghan Country Wilderness Adventures is a winter adventure centre located in the Upper Callaghan Valley. It is a 20 minute drive south of Whistler, BC (45 min. north of Squamish, BC). Part of the Ski Callaghan experience, our customers can enjoy a variety of winter recreation activities including alpine ski and snowboard touring, Nordic skiing, and snowshoeing all self-propelled from our cozy staging facilities at the Alexander Falls Base Area. In the heart of Callaghan Country is the deluxe Journeyman Lodge - an intimate backcountry Inn that can host up to 22 people. Both our lodge and day guests represent a wide range of winter recreation enthusiasts: from never-ever beginners to highly skilled and savvy mountain adventurers. At Callaghan Country we embrace everyone who walks through our doors, always mindful of our intention to evoke the spirits of CHALLENGE, INSPIRATION, and ENRICHMENT in nature’s beauty.

REMOTE BACKCOUNTRY LODGE WORKSITE: Working Couples encouraged to apply...please see our other positions currently available.

Overview
As the Lodge Housekeeper you are responsible for maintaining the overall cleanliness of Journeyman Lodge while assisting in all of the Lodge operations. To accomplish this, you will directly support the workloads of Lodge Chef and Caretaker. You are responsible for all of the inside lodge operations, including Food & Beverage. It is your attention to detail and your commitment to first-class service and hospitality that will add the finishing touch to the entire Callaghan experience. You are passionate about the backcountry experience, and you enjoy sharing the experience with the guests. You make each guest feel welcome and strive to make them feel special, comfortable, relaxed, safe, taken care of, and generally, right at home. You recognize that each guest is an individual and has unique needs, values, and behavior styles. It is your mission to understand and learn about each guest so that you can find ways to add value to their individual experience. You recognize that some guests may seem ‘high maintenance,’ but you see these people as an opportunity for you to practice your patience and understanding so that you can contribute positively to their vacation.You are a true people person, yet you thrive on the challenge of living in a remote location for long periods of time. You are adventurous and you love the outdoors. You are an independent self-starter, a hard-worker, and a team player. You have a keen eye for detail and you take the initiative to do what needs to be done to ensure that each guest has an incredible time in Callaghan Country. You are passionate about providing amazing hospitality to each and every guest.

Position Requirements
- Must have own transportation
- Lifting or moving up to 80lbs will be required
- Capacity to independently operate a snowmobile in variable conditions
- Essential to personally enjoy/have familiarity with outdoor pursuits such as Nordic Skiing, Snowshoeing, and Alpine Touring
- Personal interest and flair for baking & cooking (experience working in a commercial kitchen and cooking for groups is an asset)
- Must be a self starter with the ability to work in a team environment, take initiative, assess priorities and multi-task, competently
- Will perform a variety of activities with a high level of accuracy within an, often, high-stress and fast-paced work setting (reliably, during peak periods such as the Christmas Holidays)
- A collection of professional references will be required prior to final interviews
- Personal time commitment to a full season contract with Callaghan Country

Education/Experience
- A college diploma in Hospitality or Outdoor Recreation an asset
- Previous housekeeping training/experience
- Previous hospitality / lodge hosting experience an asset
- First Aid Certified (minimum 40 hour course)
- Level 1 Ski Operations certificate an asset

Core Competencies
- CHEERFUL DISPOSITION Lives with a positive attitude and confident in the ‘every challenge is an opportunity’ approach
- SERVICE EXCELLENCE Implies an inherent passion to identify, relate, and serve guests, focusing one’s efforts on discovering and exceeding their needs, every day.
- TEAMWORK Demonstrates the ability to work cooperatively, participate fully, communicate clearly, support and learn from others, contributing to a cohesive team environment.
- TENACIOUS ENDURANCE Proactively responds to constantly changing and demanding workloads. Able to work long hours in a remote wilderness setting with limited access to traditional communication or social life.
- RISK ASSESSMENT/JUDGEMENT Aware of your surroundings at all times and confidently make decisions to minimize risk to you and to company equipment.
- GUMPTION Identifies a problem, obstacle or opportunity and takes appropriate action wherever necessary.
- EMOTIONAL INTELLIGENCE Self-aware with tools to effectively control, and express your emotions and han

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