Reception Clerk

2 weeks ago

Montréal, Canada Vanfax Full time

Ready to tap into your best and drive your career forward?

Automotive glass technology is helping transform how we experience the road. At Belron Canada, we take this seriously, which is why we invest tirelessly on developing, certifying and advancing an elite force of highly trained technicians.

Responsibility 1: In collaboration with the inventory planning team and its manager, schedule delivery appointments and the receipt of resale merchandise (glass and accessories) at the Distribution Center and at our external storage partner.
- Coordinate with the inventory planning team the availability of merchandise in relation to parts receiving requirements.
- Coordinate the receipt of goods from carriers and dealers
- Update in real time the tracking file for arrivals and container deliveries.
- Verify conformity of goods receipt documents and follow up if pre-receipt documents are not received (ASN (Advanced Shipment Notice), Purchase Order, case identification list (packing list)).
- On the day of delivery, responsible for coordinating unloading (assigning door to driver, providing unloading instructions to handler)
- Verify and inspect the quality of glass purchased from dealers (buy out) and place it in the appropriate location.
- Receive cross-dock glass (inter-warehouse transfer), place it in the appropriate location and track its shipment
- Verify accuracy of information in AS400 (if required), perform receipt in WMS system and print receipt documentation to be placed on crates for stocking
- Process claims for discrepancies between quantities ordered and received (entry in discrepancy file, inventory adjustment in WMS).

Responsibility: Responsible for receiving and inspecting incoming merchandise and packages (not for resale) at the loading dock.
- Greet merchandise deliverers and assign the receiving/shipping door, in collaboration with the shipping supervisor, according to availability and scheduled appointments.
- Responsible for receiving merchandise, checking merchandise against delivery slip and signing delivery slip
- Verify the consignee and contact him/her to coordinate the handover of the merchandise
- Monitor the delivery of parcels received and dispatched by mail carriers (UPS, Fed Ex, etc.)
- Responsible for shipping parcels to be returned and having the driver sign the packing slip.

Monitor the delivery and dispatch of internal mail in collaboration with the General Services Department.

Responsibility: Perform administrative tasks related to inventory and operations.
- Consult the L-VANFAXRECEPTION mailbox and respond to Vanfax customer requests related to its job description.
- Manage the RECEPTION_6291 mailbox by responding to various requests related to merchandise delivery and appointments.
- Prepare daily file of requests for transfer of goods stored externally to the distribution center.
- Record daily employee productivity hours in the Excel file reported by employees on the time sheet.
- Record daily breakdowns of motorized equipment reported during inspections.
- Organize and file receiving documents and timesheets in appropriate binders.
- Assist Inventory and Operations Supervisor with other administrative tasks.

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us

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