Case Manager- 8 Week Contract

2 months ago

Ottawa, Canada Shepherds of Good Hope Full time

Join us at Shepherds of Good Hope and add meaning to your work

Shepherds of Good Hope (SGH) is one of the largest not-for-profit organizations dedicated to meeting the needs of individuals experiencing homelessness and vulnerably-housed individuals in the city of Ottawa. Many individuals who access our programs and services live with complex trauma, mental health challenges and substance use disorders.

A leader in supportive housing and harm-reduction, you’ll be joining an organization that provides around-the-clock, comprehensive services to all genders in seven supportive housing, shelter and programming locations across the city.

YOU can be part of the transformation.

At Shepherds of Good Hope you will find an inclusive environment, with dynamic and innovative programs that offer fulfilling work with flexible schedules to meet your needs.

You’ll find permanent and part-time positions and many opportunities to upgrade your skills and advance your career. When you grow, we grow.

Ready to join us? There is a place for you here

**RESPONSIBILITIES**
- In collaboration with resident, staff and external workers, develop care plans and provide practical assistance
- Providing support related to housing, employment, financial aid, health care, social supports, and other areas as identified
- Supporting service users in building life skills; developing and facilitating weekly life skills and recreation activities
- Develop strong relationships with both current and new partner agencies
- Broker linkages to relevant community supports for service users
- Completing SPDAT, OCAN, OPOC, GAIN S.S. assessments and other assessments, as needed
- Submit accurate and complete records and data reports, as required
- Work collaboratively with partnering agencies and colleagues
- Engage in service user advocacy
- Provide frontline support and perform additional duties as required
- Assist with transportation and accompanying service users to appointments, as required.
- Assist with intake process for new residents.

**QUALIFICATIONS**
- Enrolled or completed a degree in Social Work, Psychology, Criminology or related field **or **at least 1 year working in a customer-facing role
- Experience working with, and knowledge of, resources concerning homeless populations, addictions, mental health, housing, and poverty issues is an asset
- Strong written and verbal communication skills
- Problem solving and organizational skills
- Strong interpersonal skills and ability to collaborate
- Computer proficiency
- Demonstrated ability to build rapport and work within the Harm Reduction framework, using NVCI principles is an asset
- Knowledge of case management principles and tools is an asset
- Demonstrated knowledge of Landlord and Tenant rights and responsibilities is an asset
- Must be legally entitled to work in Canada
- Must by at least 18 years of age
- Able to read text and communicate orally in English. Ability to communicate in other languages is considered an asset
- Ability to start working at the beginning of the contract and ability to work the full duration of the contract
- A recent vulnerable sector check completed at maximum 3 months prior to employment offer.

Shepherds of Good Hope is committed to being responsive to the diverse needs of our service users, residents, employees and volunteers, including those with disabilities. Please inform if you require accommodation through the hiring process and we will work with you to meet your needs.

**Job Types**: Full-time, Fixed term contract
Contract length: 8 weeks

**Salary**: From $21.51 per hour

**Benefits**:

- Casual dress
- Employee assistance program
- Flexible schedule

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Ottawa, ON K1N 7M1: reliably commute or plan to relocate before starting work (required)

Application question(s):

- This position is funded through the Canada Summer Grant program, which has its own set of requirements. Do you meet the requirements under "what youth participants are eligible?"
- This contract requires that you are able to start on the start date listed and work the full duration of the contract. Do you meet this requirement?

Work Location: In person

Expected start date: 2023-05-22

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