Claims Adjuster, Commercial Equipment Breakdown
3 weeks ago
**Claims Adjuster, Commercial Equipment Breakdown, Toronto or Montreal **(M/F/d)**:
HSB is currently seeking an experienced professional to join our team of experts as a Claims Adjuster in our office located in downtown Toronto or downtown Montreal. The right professional for this opportunity is client focused, self
- driven, and enjoys utilizing his/her technical expertise to resolve equipment breakdown claims in a prompt and helpful manner. Come partner with our team and act as a key HSB liaison as we continue to strategically strengthen HSB’s claims capabilities and our clients’ experiences.
**Responsibilities**:
In compliance with established company standards and procedures, and in observance of superior customer service practices, the main responsibilities of this position involve:
- Full-cycle claims handling, from First Notice of Loss to final settlement and payment.
- Effectively advise the insured on issues related to claims and provide prompt service and quality.
- Appoint and lead experts in support of the investigation of claims.
- Negotiate settlements and other challenges to resolve claims.
- Interact with insureds and client company to provide advice and guidance towards effective resolution of claims.
**WE OFFER**:
Driven by technology and fueled by innovation, HSB is Canada’s premier specialty insurance and applied technology services provider. Offering 150 years of technical and service excellence, we are focusing on emerging trends and unlocking new opportunities for clients. Today, we are accelerating, changing the future of insurance and risk solutions, for a modern world.
At HSB, we value the strengths and contributions of our diverse workforce. We offer continuous learning opportunities, giving you flexibility to grow in your career while enjoying a healthy work-life balance and a collaborative approach in our coast-to-coast network of offices. Become part of a rewarding and impactful experience while seeing first-hand technologies and risk solutions that are changing the way we live and work.
**WE EXPECT**:
- University Degree and/or CIP designation completed or in process.
- 3-5 years of commercial property or Equipment breakdown claims experience.
- Technical credentials and/or a good understanding of equipment breakdown is an added plus, but not a requirement.
- Strong negotiation skills partnered with excellent customer service skills and relationship building skills.
- Ability to exercise good judgement and strong analytical thinking.
- Excellent communication, presentation and negotiating skills.
- Ability to work independently and as part of a team.
- Proficient in MS Office and databases.
- Hold a valid Adjuster License required to handle claims in other provinces (Ex.: New Brunswick and/or Nova Scotia).
- Bilingual (French and English).
- Hold a valid Quebec claims adjuster license in commercial lines.
- Bilingual (French and English).
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