Customer Service Attendant

6 months ago

Oakville, Canada GreenDrop Full time

**Job Title**:Green Drop Customer Service Attendant Part Time

**Who we are**:
GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly.

By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

**What you can expect**:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.

To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.

An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

**What you get**:
Comprehensive onboarding and training from day one. In-house expertise

Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

**Benefits offerings including**:

- Comprehensive extended health care plans for full-time Team Members
- Company-Paid Life and AD&D Insurance
- A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future.
- Paid time off from work for leisure or other hobbies
- A range of mental health services to assist you in managing daily life.

**What you’ll be working on**:
The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day.

The Site Attendant will lead by example and demonstrate our Company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

**Essential Job Functions**:
Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.

**This includes but is not limited to the following**:

- Always greet donors in a friendly manner, in full GreenDrop uniform.
- Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
- Assist donors with their donations and help to unload their vehicles.
- Wear a tablet holder while recording donor information on the company iPad.
- Assist truck driver during donation pick-ups.
- Organize donations in the stock room.
- Maintain the cleanliness of the site, both inside and outside.
- Fill out supply orders to keep the site stocked with the necessary tools for job completion.
- Other duties assigned by the manager.
- Must be able to be on-site during working hours.
- Must be able to perform essential job functions with or without reasonable accommodations.

**What you have**:

- Ability to work independently without continuous supervision.
- Have an outstanding ability to interact with people.
- Strong desire to provide magnificent service.
- Able and willing to lift up to 50lbs continuously throughout the day.
- Ability to work in outside conditions within the different seasons.
- Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
- Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.
- Must have a car and a valid drivers license.
- Must be open to working at different locations in the area.

**Minimum Age Requirements**:
Must be at least 18 years of age.

FLSA: Hourly

Travel: No Travel Required.

Work Type/Location: 173 Lakeshore Road W Oakville, ON

**About GreenDrop**:
GreenDrop® is a for-profit company and registered professional fundraiser where required. We accept your donations (thank you) on behalf of a local nonprofit, and pay our nonprofit partners for your stuff, helping them fund programs in your community. Your one-of-a-kind finds are then given a second chance to be loved again in local thrift stores. Together, we help protect the planet and keep millions of reusable items out of landfills every year.

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