Student Success Specialist
3 months ago
Department:
Associate Chair - Students, SoBH
Position Type:
Full-Time Support
Salary Range:
$36.29-$42.13-Hourly
Scheduled Weekly Hours:
36.25
Anticipated Start Date:
October 07, 2024
Length of Contract:
(13 months)
Posting Information
Posting Closing Date:
September 23, 2024
Please note: jobs are posted until 11:59 pm on the job closing date.
Job Description:
Reporting to the Associate Chair, Student Affairs the Student Success Specialist plays a vital part in a student's academic success and is an important position in the strategic enrolment management process. Working within an integrated team of Faculty, Program Coordinators, Chairs and Academic Advisors, the Student Success Specialist plays a key role in the development and implementation of academic success strategies in a learner’s journey.
A major focus of this position is proactively reaching out to learners deemed “at risk” through various student engagement initiatives and integrate with the work of other internal stakeholders (Faculty, Program Coordinators, Chairs and Academic Advisors) by delivering enhancement programming to learners in accordance with a student retention calendar. This position places particular emphasis on programming and interventions on level one students.
Working closely with Faculty, the Student Success Specialist brings in supports and resources at key times along the student academic journey. The incumbent supports strategic enrollment management by successfully implementing core student retention strategies, identifying process improvements and recommending new initiatives. The incumbent will make recommendations based on analysis of student withdrawal data. The incumbent provides students with impartial guidance to support their academic success, offers resources and referrals to College services and respond to questions or concerns learners may have. The incumbent must work closely and partner effective with Student Support Services and programs.
Required Qualifications:
- Three (3) year diploma / degree or equivalent in Social Sciences, Adult Learning or Education;- Minimum of three (3) years experience working with adult learners with demonstrated ability to improve academic success;- Minimum of three (3) years experience in strategic development of student success initiatives;- Excellent oral communication and interpersonal skills;- Good working knowledge of Microsoft Office Suites and Brightspace software;- Excellent working knowledge in the use of GeneSIS;-
- Ability to meet deadlines, manage multiple priorities and work under pressure;- Strong minute taking and writing skills;- Good planning, record keeping, organizational skills, and telephone answering skills;- Must be able to work independently with ability to problem-solve situations;
- This position is paid at Payband H.
- Vacancy is for P20312.
This position is eligible for hybrid work in conjunction with the College's _Flexible Work Arrangement_ Policy_.
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