Enrolment Services Specialist

1 month ago

Saskatoon, Canada Saskatchewan Polytechnic Full time

**Competition Number**
- P13774**Posting Title**
- Enrolment Services Specialist**Classification**
- Band 7**Location**
- Saskatchewan Polytechnic Saskatoon Campus**Other Location(s)**
- Saskatchewan Polytechnic Saskatoon Campus**Building**
- Saskatoon Campus, Idylwyld Dr.**Other Building**

**Date Posted**
- 03/24/2023**Closing Date**
- 04/04/2023**JIQ #**
- 60060**Start Date**
- 04/17/2023**End Date**
- 05/31/2024**Open Until Filled**
- No**Ongoing**
- No**Category of work**
- Full Time**Bargaining Unit**
- Professional Services**Hours of Work**
- Regulated 36 hours (5/4 work pattern)**Salary Range**
- $27.95/hr - $33.42/hr**Temporary Market Stipend**

**Incumbent**

**Total Assigned days (AC) / Total Hours per biweekly pay**
- 5/4 1FTE**Posting Status**
- Open- Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech’s strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.**Job Duties/Qualifications, Skills and Abilities(QSA)**:

- Job Duties**Job Duties**
- Under the direction of the campus assistant registrar, the Enrolment Services Specialist (ESS):

-3. Works in partnership with programs to ensure program enrollment remains at or close to capacity level. The ESS is responsible for admitting and registering students, maintaining waitlists of qualified applicants, and managing equity seat enrollment targets.
4. Rolls, builds and maintains course sections for students and creates course blocks in SIS (Banner Student).
5. Registers students by course blocks and by course registration numbers.
6. Assesses and collects tuition fees, calculates and approves tuition refunds, troubleshoots refund discrepancies, signs student loans, and tracks sponsored students and student loan activity.
7. Produces official transcripts and program completion documentation including statements of achievement and certificate and diploma parchments.
8. Works closely with other key departments (i.e. Call Center, Recruitment, Counseling, Finance, Bookstore, Printing Services) to ensure seamless student service.
9. Enters, changes and maintains information in Banner Student to create the official student record.
10. Uses reports and other technical tools to make decisions, communicate with students, audit and correct information, and provide both general and statistical information. Makes decisions and judgment calls based on analysis and interpretation of data.
11. Explains, audits, and enforces institutional policy and procedures to ensure equal treatment of students and consistency across Saskatchewan Polytechnic campuses.
12. A criminal record check may be required.
13. Occasional travel is required.
- QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE**Specific Accountabilities**

**Duties**

**Required Qualifications, Skills and Abilities (QSA)**
- 1. Grade 12 with a recognized office education diploma or business diploma, or an equivalent combination of education, training and experience.
2. Two years recent, relevant experience in administrative work.
3. Demonstrated ability in data input, including ability to update, retrieve, maintain, format and transmit information using database software, while maintaining speed and accuracy.
5. Effective communication skills, including both oral and written.
6. Strong problem-solving skills, including the ability to calculate averages and percentages, analyze information to determine trends, and make complex decisions independently using general guidelines.
7. Strong organizational skills, including the ability to prioritize many competing and diverse tasks, and to complete them within tight timelines, with mínimal supervision.
8. Ability to work effectively as part of a team, and with a variety of internal and external stakeholders.
9. Experience in receiving and processing payments is required.
11. Ability to deal effectively with difficult situations.
12. Demonstrated valuing diversity.

**Desired QSA

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