Y Experience Access Volunteer, Don Wheaton

7 months ago


Edmonton, Canada YMCA OF NORTHERN ALBERTA Full time

Join us and support the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility.- Do you enjoy engaging and working with people face-to-face? The YMCA Experience team in our Centre’s are often the first point of contact for our new and regular YMCA members playing an important role in building and maintaining relationships with our members. As a volunteer member of our YMCA Experience team, you will provide quality customer service and support to our members.**Our Culture**

Our mission and core values are brought to life by our culture at the Y. We strive to live our cause of strengthening communities with purpose and intentionality every day.

**We are welcoming.**
We are open to all. We are a place where you can belong.

**We are genuine.**
We value you and embrace your individuality.

**We are hopeful.**
We believe in you and your potential to become a catalyst in the world.

**We are nurturing.**
We support you in your journey to develop your full potential.

**We are determined.**
Above all else, we are on a constant quest to make our community stronger, if you want to join us

**Position Responsibilities**
- Provide a fulsome welcome experience greeting members to the Centre and validate memberships.
- Understand the needs of our members and provide resources on applicable programs and services.
- Administrative duties as assigned.
- Role model a personal commitment to a healthy lifestyle.
- Demonstrate YMCA values in all interactions by delivering service responsibility, honesty and with care.
- Respect the confidential information of members/participants/guests.
- Learn customer service best-practices using our YMCA Experience Manual and training from peers and supervisors.
- Ensure an excellent impression by maintaining a clean and organized work area.

**What You’ll Need for This Job**
- Ability to make others feel like the YMCA is a place they belong.
- Previous customer service experience is an asset.
- CPR-C
- Able to obtain a Police Information Check and Vulnerable Sector Check

**What the Y Brings You**
- A meaningful career with opportunities to grow while building your community.
- A culture of honesty, respect, and pride in what we do.
- Colleagues who bring diverse perspectives and talents to the workplace.
- Membership to our health, fitness & aquatics facilities

**Disclaimer



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