Income Analyst

Requisition ID: 177281

Join the Global Community of Scotiabankers to help customers become better off.

**Purpose**
- Contributes to the overall success of the Income department of Scotia Dealer Advantage in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

**Accountabilities**

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- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
- Champions a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team

**Job requirements**
- Previous experience in a customer service capacity utilizing the telephone as the primary means of communication is preferred.
- Previous experience in verifying the accuracy of contracts combined with the analysis of income and income sources is preferred.
- Knowledge of Microsoft operating systems including Word, Excel, Outlook and the Internet

**Working Conditions**
- Work in a standard office-based environment;
- Hours of operations are from 9am until 5pm from Monday to Friday, with one evening shift per week of 12pm -8pm. There is also a requirement to work 1 Saturday per month.

Location(s): Canada : Quebec : Anjou || Canada : Quebec : Montreal || Canada : Quebec : Montreal-nord

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.