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Assistant Manager

4 months ago

Greater Sudbury, Canada Desjardins Full time

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Level

CL-02

As a assistant manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and expectations of members and clients. You are responsible for the strategic and operational management of a team responsible for specialized activities. You help build and maintain long-term business relationships with clients and members in your line of business.

You draw up and monitor a business plan that addresses priorities, challenges and objectives. You ensure unit performance, and sound and prudent risk management in accordance with standards. You follow up on results. You draw on your ability to make quality decisions and drive results to effectively manage your department’s employees and performance.

You oversee employees’ skills development and maintain high-quality service. The ability to develop talent is therefore essential.

You serve as coach and provide advisory services and specific recommendations. The work associated with your unit requires extensive knowledge of the organization and your line of business.

General Information on the Position

Caisse Desjardins Ontario Credit Union Inc. serves 134,700 active members, primarily in the personal, commercial, real estate and agricultural sectors, from 49 branches with close to 740 employees. Its business volume exceeds $18.9 billions, with assets of more than $9.9 billions, including more than $5.2 billion in individual loans and more than $3.6 billions in business loans. Savings total more than $6.9 billions.

Main responsibilities- Support your immediate supervisor by helping to develop business strategies in line with Desjardins’s strategic priorities and the unit’s challenges.- Ensure the quality of services and business relationships, and manage the member/client experience.- Implement and monitor the action plan to achieve target results.- Put in place management and communication practices that promote talent acquisition and management, team synergy and change management, in keeping with Desjardins’s values. Lead, coach and motivate the team to develop skills, boost engagement and empower employees.- Implement and develop a competitive, profitable service offer that incorporates partnerships with other components in order to provide an exceptional member/client experience.- Ensure the efficiency and continuous improvement of processes, and boost profitability.- Promote the Desjardins brand and strengthen the organization’s roots in the community.- Uphold Desjardins’s cooperative values.

Other working conditions- The work arrangement for the position is full-time on-site work #LI-Onsite- Travel : 50%- Number of jobs available : 1

**Qualifications**:
- Bachelor's degree in a related field- A minimum of 2 years of relevant experience un management

Please note that other combinaisons of qualifications and relevant experience may be considered- For vacant positions available in Ontario please note that knowledge of French is required

Specific knowledge- Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with French and English-speaking partners, members and/or clients.

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Engagement, Nimble learning

Key competencies for the job

Decision quality, Develops talent, Drive results, Work processes

Work Location

40, rue Elm, Unité 166, Sudbury (MT)

Trade Union

Non Syndiqué

Unposting Date

2023-01-13

Job Family

Management (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.