Creaform - Trainee, IT Support (M/F/d)

2 weeks ago

Québec, Canada AMETEK, Inc. Full time

Our IT department is looking for an intern who will actively support the team by handling Level 1 technical support requests, both hardware and software.

By joining us, you will work alongside an expert and close-knit team that will make your integration and training a priority.

If you are looking for a high-caliber internship, do like the 25+ students who are currently contributing to our success in several of our departments, and join Creaform

**Your role**:

- Interact in a professional manner with people who will need your assistance to maintain a high level of satisfaction;
- Perform computer set-up and configuration for employees.

**Your projects will lead you to**:

- Use the "ticket" system to document the problem and the details of its resolution after each intervention;
- Interact with employees from all over the world, as we cover all our subsidiaries;
- Provide a great employee experience to new hires by ensuring they are up and running as soon as they arrive;
- Participate in projects based on your curiosity and thirst for learning.

**You will feel at home if you**:

- Are a professional college or university student;
- Are autonomous in finding solutions;
- Have an analytical mind;
- Are able to communicate in both French and English;
- Demonstrate a strong interest in customer support

**In exchange, we offer you...**:

- The chance to work in a stimulating work environment within a strong and passionate IT team;
- The opportunity to develop your skills and expertise;
- Flexible hours and a 100% flexible telecommuting policy;
- New offices close to nature;
- A dynamic, human and stimulating company, open to the world;
- A great community of interns and young employees;
- A wide range of social activities, and much more

As a subsidiary of AMETEK Inc, a world leader in the manufacturing of electronic instruments and electromechanical devices, Creaform is recognized internationally for its cutting-edge technologies and its excellence in R&D. Although we are developing our market on a global scale, our work environment preserves the entrepreneurial spirit and dynamism of a start-up company.

Convinced that our ability to never stop innovating is fueled by the diversity and the right to be different of our employees and determined to establish and maintain a diversified and representative workforce, Creaform fully subscribes to the principle of employment equity.

In particular, we are committed to providing equal employment opportunities in accordance with the provisions of the Quebec Charter of Human Rights and Freedoms and the Canadian Charter of Rights and Freedoms.

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