Meter Technician

2 weeks ago

Hamilton, Canada The MEARIE Group Full time

**The Opportunity**

Job Posting Number:
**2024-076**

Position:
**Meter Technician
**Location**:
**Hamilton (John St)**

Reports to:
**Supervisor, Retail Metering**

Business Unit:
**Customer Experience
Division:
**Network Metering**

Hours per Week:
**40**

Rate of Pay:
**As per the Collective Agreement
Number of Openings:
**1**

Union:
**PWU**

Open:
**March 8, 2024**

Close:
**March 22, 2024**
- Alectra is committed to putting our people first in providing a positive employee experience and a safe work environment. Our Hybrid Workplace policy allows for an effective balance for employees with the opportunity to work in a hybrid environment; a combination of Remote / In-office work based on operational requirements._

**Position Purpose**:
This position is responsible for maintenance, removal, replacement, troubleshooting, and/or installing metering installations, including representing Alectra in reading and servicing new and existing meters.

**Key Responsibilities/Accountabilities**:

- Provide information to customers on metering requirements and liaise with customers regarding service requirements.
- Complete new and upgraded Customer Application and service layout including Energy Deposit and capital contribution dollars requirements.
- Perform complex meter installation verification and power quality testing and reporting to ensure metering accuracy.
- Support MV90 and Billing with readings and transferal of files for interrogation and troubleshooting.
- Perform in-shop meter programming, calibration, verification, statistical sampling, and troubleshooting.
- Collect and disconnect commercial accounts; last attempt to collect account arrears by contact in field with customer, and disconnect meter if attempt is unsuccessful and reconnect accounts previously disconnected.
- Coordinate supply of electricity and customer activities with Inspection Authority, Engineering, Metering and Customer Service Departments for new services and service upgrades.
- Record meter inventory transactions and maintain levels of equipment.
- Work with internal staff of all Alectra affiliates, outside contractors and customers to ensure accurate and timely metering service.
- Prepare reports and assist in preparation of standards drawings, provide field information to resolve billing conflicts, etc.
- Processing improvement, safety, and work procedure development, training and implementation and audits in a quality assurance system environment.
- Support the apprentices in accordance with their logbook and departmental requirements, this does not include final sign off. Participate and engage in Apprenticeship programs including providing feedback and mentoring apprentices.

**Education & Specialized Knowledge**:

- Post-Secondary Diploma or Certificate in Electrical or Electronic Engineering Technology, or a Licensed Electrician in Ontario or recognized equivalent.
- MEARIE Journeyperson Meter Technician Certificate

**Experience**
- Minimum 3 years related experience.

**Skills/Abilities/Competencies**
- Demonstrated ability to solve moderately complex problems.
- Knowledge of I.E.S.O. market rules.
- Advanced knowledge of Measurement Canada requirements, ESA and EUSR regulations.
- Sound knowledge of Ontario Electrical Safety Code
- Valid Class “G” Driver’s License.
- Demonstrated excellent written and verbal communication skills with coworkers and members of the public to achieve positive outcomes for the company.
- Demonstrated knowledge of Alectra Metering Standards, Rules, and Conditions of Service.
- Excellent interpersonal skills.
- Proven customer service capabilities.

**How to Apply**

We thank all applicants for their interest in a career with Alectra. Only those selected for an interview will be contacted.

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