Genetic Counselling Assistant

2 days ago

Toronto, Canada MEDCAN Full time

About Us:
Established over 30 years ago, Medcan is a global leader in assessing clients' overall well-being and inspiring them to live well. Medcan has a comprehensive range of diagnostic assessments, which, in combination with innovative programs tailored to specific needs, are designed to successfully reach improved health outcomes.

Over 70 physicians and specialists, alongside a broad roster of complementary health care disciplines, provide health and lifestyle management services on site and by video consult for individuals, families and organizations. Our team of 550+ staff see clients virtually and physically from our downtown Toronto and Oakville clinics.

The Role:
Medcan is recruiting for a Genetic Counselling Assistant to join our innovative Genetics program. We are seeking a highly motivated and client focused individual with a great attitude who is able to work independently and as part of a team. This is an excellent opportunity to gain exposure to a unique clinical setting focused on proactive genetic screening across a wide range of clinical areas, including cancer, cardiology and reproductive health. The role is accountable for providing clinical support to a team of experienced genetic counsellors, triaging clients and supporting operational workflows. This position is a full time one-year contract position, with possibility of extension.

The Accountabilities:
Clinical:

- Provide clinical support to Genetic Counsellor team
- Prepare clinical genetic counselling letters
- Prepare client pedigrees; request past pedigrees from Medical Records as needed
- Manage incoming genetics test reports via laboratory provider portals
- Assist with sending records to outside providers, as well as general clinical administrative support

Bookings:

- Triaging client inquiries by providing expert knowledge to individuals inquiring about the various genetics tests offered at Medcan
- Assist with booking appointments for genetics clients
- Schedule client follow-up visits for relevant tests (e.g. Proactive Genetic Screening, Pharmacogenomics, NIPT)
- Schedule client visits with internal medical geneticist

Operational:

- Provide general operational and client support to the Genetics business
- Coordinate specimen management and send out
- Data entering, gathering, and analysis
- Send out genetic reports to clients and/or external clinicians as requested

The Requirements:

- Clinical background in genetics required; Bachelor degree in Genetics or related field preferred
- Superior oral and written communication skills
- Detail oriented with superior organizational, time management and the ability to work independently
- Proficiency with Microsoft Office (including Word, Excel, PowerPoint and Outlook) and ability to learn new computer programs
- Demonstrated client service and collaborative teamwork skills

This is a full-time 1-year contract position that is scheduled primarily during business hours Monday through Friday, and will report to the Clinical Director, Genetic Counselling. The position will have a hybrid work set-up with opportunity to work from home and in the office at our 150 York St location in downtown Toronto.

Our Benefits:
Medcan’s philosophy of Live Well, For Life applies not only to our clients, but also our valued staff members. We provide paid Wellness Days along with a variety of programs to help our employees manage their mental and physical well-being. We offer special employee rates on fitness sessions, in-house specialty services, and a complimentary membership to our clinic to name a few.

We also have employee perks to continue to help our staff Live Well, For Life. This includes complimentary group fitness sessions as well as an on-site healthy lunch program provided by our own food and catering brand, Nourish. We also provide interactive webinars hosted by our in-house experts focused on Eat, Move, Think. Our enhanced benefits package is just one of the reasons why we continue to be one of Canada’s Best Managed Companies

We thank all applicants for their interest; however only those selected for an initial interview will be contacted. No phone calls and no agencies please.

Diversity, Inclusion, and Accessibility:
Medcan is an equal opportunity employer committed to the principles of employment equity, diversity, and inclusion. We continuously work to provide a fair opportunity for all staff to participate and succeed at work, creating a sense of belonging, respect and a place that values the unique perspectives and lived experiences of each member of our team. We recognize the value of diversity in attributes such as age, gender identity and expression, sexual orientation and attractionality, ethnicity, race, colour, nationality, family and marital status, ability, religion and belief, freedom of thought, and any other characteristic that makes you unique. If these principles resonate with you, we encourage you to apply

If contacted for an employment opportunity, p

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