Manager, Station Services

2 weeks ago


Toronto, Canada Toronto Transit Commission Full time

**JOB INFORMATION**
**Requisition ID**: 9307
**Number of Vacancies**: 1
**Department**: Stations Department (20000017) - Station Services (30000213)
**Salary Information**: $114,168.60 - $142,669.80
**Pay Scale Group**: 11SA (CAN/S/J/11SA)
**Employment Type**: Regular
**Weekly Hours**: 35, **Off Days**: Various **Shift**: Various
**Posted On**: April 3, 2024
**Last Day to Apply**: April 9, 2024
**Reports to**:Head of Stations

The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud. The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."

**Career Opportunity**:

- Come join our team at this exciting time for the position of Manager, Station Services- Reporting to the Head - Stations, the Manager, Station Services will lead the Station Services section in ensuring clean and safe subway stations for TTC customers and employees. This includes the project management and quality assurance of ongoing scheduled cleaning programs, planned and emergency cleaning projects, as well as quality control/cleanliness audits. The Manager, Station Services is also responsible for the coordination of ongoing scheduled cleaning of Stations, waste handling programs, and program work associated with construction projects.**What You Will Do**:

- Leading the Station Services section in ensuring clean and safe subway stations for the public and TTC employees
- Ensuring the quality control of the Department’s cleaning/maintenance programs including improving ongoing scheduled cleaning programs
- Developing, implementing and management of various programs such as emergency cleaning and clearance, waste/recycling collection, clear snow, ice and water, preventative and predictive maintenance programs for inspection, testing, repair and condition based replacement for the cleaning equipment
- Performing various project management responsibilities for all cleaning projects and programs including preparing cost estimates, project justification, cost/benefit analysis, scheduling, forecasting workload, analyzing schedule updates
- Developing maintenance and service contract documents, managing contracts and ensuring the work completed is in compliance with contract documents and preparing a variety of other reports related to the work
- Ensuring due diligence with respect to environmental management and ensuring employees are properly trained, qualified and comply with applicable policies, rules, regulations and safe work practices
- Supervising employees, performing employee performance reviews, participating in the union grievance process, attending arbitration and court hearings, and maintaining a harmonious work environment
- Keeping informed and investigating new technology, equipment, tools and procedures for continuous improvement of the Section
- Liaising with other management/supervisory personnel from throughout the TTC to ensure the proper coordination of joint projects/activities

**What Skills Do You Bring?**:

- Manage projects
- Manage human resources
- Communicate in a variety of mediums
- Plan and organize activities / projects to meet section and organizational goals

**What Qualifications Do You Bring?**:

- Your University Degree in a relevant discipline or equivalent post-secondary education, combined with extensive directly related experience working in a progressively responsible supervisory/management capacity
- Comprehensive knowledge of maintenance management procedures and techniques applicable to the cleaning and waste management of high passenger volume public facilities
- Comprehensive knowledge of applicable codes and regulations such as Occupational Health & Safety Act, Ministry of Environment Regulations, Employment Standards Act, and Transportation of Dangerous Goods
- Good knowledge of business administration and working knowledge of computerized maintenance management systems, word processing, spreadsheet and database systems
- Good knowledge of budgetary principles, combined with comprehensive knowledge of project management procedures and techniques
- Ability to plan and direct the activities of subordinate employees
- Experience at leading a large work group comprised of front line supervisory staff, skilled, and unskilled employees
- Sound judgement, highly developed organizational, analytical, problem solving and interpersonal skills; excellent oral and written skills combined with experience in public speaking and making presentations to large groups of employees, subordinates and senior management
- A valid Class G driving licence for the Province of Ontario and use of own vehicle
- Must h


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