Content Managment Systems Specialist

2 months ago

Winnipeg, Canada Manitoba Hydro Full time

**CONTENT MANAGEMENT SYSTEMS SPECIALIST**

**WINNIPEG, MB**
Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers

**_ Great Benefits_**
- Competitive salary and benefits package.
- Defined-benefit pension plan.
- Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life
- and community.
- Flex-time and partially remote work schedule (providing the option to work remotely 3 days per 2 week period), depending on

nature of work, operational requirements and work location.

Manitoba Hydro is a leader among energy companies in North America, recognized for providing highly reliable service and
exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that supports innovation,
commitment, and customer service, while actively supporting a diverse, equitable and inclusive workplace.

Under the general direction of the Software Operations Lead, will assist with the design, planning, selection, and implementation as
objectives for security, availability, reliability, and performance. This will also include providing technical assistance, problem
resolution, and consulting services to the client community regarding Corporate Document Management (CDM).

**_ Responsibilities:_**
- Provide design, consultation, administration, and support of the Corporation's Document Management System's infrastructure.

maintained at maximum availability and optimum performance and continuously monitored, improved, or expanded as
required.
- Provide technical and consulting services to client departments using the Content Management software and other supporting
- Participate in planning the future direction of the Corporation's Document Management System infrastructure.
- Participate in the technical evaluation of the impact of incorporating new technologies, software, and services into existing
- Content Management infrastructure.
- Perform research and development on new technologies, software, and services related to document management and
- collaboration.
- Assist in monitoring and analyzing system status, usage, and performance as well as in testing and implementing
- configuration changes and performance tuning.
- Responsible for NERC compliance requirements as they relate to the corporate Content Management infrastructure.
- Maintain a state-of-the-art knowledge of computer hardware, software, and services related to Content Management systems.
- Perform day-to-day system management functions.
- Provide back-up support for other support specialists in the group.
- Must be prepared to come in to work at any time during a 24-hour period to assure system reliability.
- Provide technical presentations and demonstrations to the user community of any infrastructure or software supported by

Content Management Systems.

**_ Qualifications:_**
- A four-year degree in Computer Science or Computer Engineering from a university of recognized standing plus a minimum of

three years related IT Support experience of which at least two years must be in a system software support role.
OR
MANITOBA HYDRO IS COMMITTED TO DIVERSITY AND EMPLOYMENT EQUITY

Reference Code: CO56931781-01
- A two-year diploma in Computer/Information Technology from an institute of recognized standing plus a minimum of five years

related IT Support experience of which at least three years must be in a system software support role.
- Experience supporting Document Management Systems
- Experience with web-based collaboration tools would be an asset.
- Experience supporting Physical Access Control and Video Management Systems is an asset.
- Knowledge of document management lifecycle principles.
- Able to troubleshoot complex software problems using established problem-solving techniques.
- Experience with system security and access systems.
- Demonstrated commitment to keep up to date with current technology.
- Experience providing client support with a proven ability to perform problem-solving duties and follow-up.
- Capable of clear, concise oral and written communications to deliver technical material to people at all levels.

**_ Salary Range_**

Starting salary will be commensurate with qualifications and experience. The range for the classification is $ 37.94-$ 52.52 Hourly,
$72,703.54-$100,638.98 Annually.

We thank you for your interest and will contact you if you are selected for an interview.

**_ This document is available in accessible formats upon request. Please let us know if you require any accommodations_**
**_during the recruitment process._**
IND1

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