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Customer Service Representative/administrative

4 months ago

Milton, Canada Convenience 4 U Full time

About the role Location: 235 Wilson Drive, Milton As a Customer Service Representative, you will help provide customers with a positive shopping experience while operating day to day activities. You will work within a customer facing capacity, generating revenue growth by providing excellent customer service, and maximising opportunities across all customer segments. Your Responsibilities
- Build and maintain positive relationships with customers by providing efficient and professional customer service
- Administer retail transactions, handle cash, and effectively address issues or concerns where appropriate
- Align with the company’s governing regulations, policies and procedures
- Sound knowledge of products, stocking of inventory and assisting in display of merchandise
- Safeguard the company by ensuring proper sales of age-restricted products
- Maintaining clean and organized work environment
- Act as a Brand Ambassador, delivering exceptional customer experiences Requirements
- 1 year of proven experience in a customer facing role in the retail industry
- Effective verbal and written communication skills
- Ability to work under pressure in a fast-paced environment
- Detailed oriented, organized and highly motivated
- Passion and pride for continuously delivering an outstanding customer experience

**Job Types**: Part-time, Permanent

**Salary**: $16.65-$17.00 per hour

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Milton, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (required)

Work Location: One location