Lead Systems Analyst

3 weeks ago

Vancouver, Canada Lululemon Full time

Who we are

lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.

About this team

The B2B Commerce Technology team is committed to maintaining and supporting a seamless, fully functioning, scalable B2B site that is critical to servicing the current Strategic Sales business and the foundation required for its growth. All Strategic Sales revenue is captured via the existing Intershop B2B sites for North America, EMEA and APAC. North America & EMEA are fully operating Channels with strong growth plans. Keeping the existing site functioning is critical so that the Strategic Sales B2B business can be operational. Along with that, to support the growth in upcoming years, a new platform selection and implementation will be required to support our company's goals of acquiring and retaining guests (gen-z, men's), expand our international markets and allow us to maintain a competitive barrier in key studios and with key collegiate, national, and professional teams. It will allow Strategic Sales to launch new categories such as footwear, which currently we cannot do due to our existing site Supports the design review / sign off of functional/technical requirements delivered by Systems Analysts in the Pillar and ensures the quality of the artifacts are delivered consistently and with integrity across the Pillar.

**A day in the life**:
The Lead Systems Analyst is passionate about B2B Commerce Technology: they live for system release notes and are always looking and communicating new features to their cross-functional peers. They oversee the analysis of technology systems and related processes across the Pillar, as well as coaching and mentoring system analysts and championing operational excellence. The Lead Systems Analyst:

- Translates business requirements to functional and technical requirements
- Defines minimum feature set, acceptance criteria, user acceptance tests
- Engages in design and impact assessments
- Monitors system performance and recommends enhancements for underperforming areas
- Documents technical solutions to identified problems
- Engages with engineers to design/configure solutions
- Assists in testing and participates in test phases prior to UAT
- Updates technical specs based on testing, prioritized defects or post-release lessons learned

**Qualifications**:

- Bachelor’s degree in computer science/engineering or equivalent
- 5+ years systems analysis experience
- 5+ years of agile and scrum team experience.
- 3+ years of retail industry experience with Demand Forecasting, Planning and Allocation systems.
- Proficient at requirement gathering, managing ambiguity, and driving a project from inception to delivery.
- Strong analytical and problem-solving skills
- Experience creating technical specifications and documentation for large, complex projects
- Knowledge of various project life-cycle methodologies (waterfall, agile, etc.)

**Must haves**:

- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

LI-MK2

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