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Systems Analyst

4 months ago

Vancouver, Canada Techila Solutions Pvt. Ltd Full time

Minimum 4-6 years of experience
- Software Configurations experience, specifically in **CBX software**

**About our Team**

Global Supply Chain team supports our commitment to elevate our guests experience through the strategic delivery of reliable and sustainable solutions from Product concept to Finished goods production.

You demonstrate leadership by supporting the growth and development of your team as a whole and individually. You facilitate your team’s participation in our Vision & Goals program. This is not about your performance. This is about defining what is authentically important for you and your team and then setting out to make it happen.

**Outline of the Role**:

- Supports Business Analyst on functional requirements with understanding of process, data and system flows to facilitate design decisions within a functional domain.
- Leads design discussions with understanding of process, data and system flows to facilitate design decisions within a functional domain.
- Has strong sense of ownership with the ability to drive clarity in complex and ambiguous scenarios.
- Proficient with systems-thinking and able to articulate them to various groups across the organization.
- Owns making configuration within the selected platforms
- Guides teams to resolve complex and severe technical issues.
- Supports one or more moderately to highly complex business processes
- Undertakes production support and incident management responsibilities
- Champions best practices around data standards, policies, and procedures
- Serves as a team member, sometimes as a business analyst
- Engages with solution architect and engineers to design/configure solutions.
- Leads end-to-end testing as a SME and supports business stakeholders during UAT.

**Qualifications, Skills, Experience and Personal Requirements**:

- Education and/or strong work experience in Information Technology or a related field.
- Possess expert level understanding of software development practices and project life cycles.
- 4+ years as Systems Analyst; 6+ years in IT
- Experience with CBX Software.
- Experience with Smartsheet’s.
- Experience configuring, maintaining, and supporting complex software systems, including production support.
- Experience setting up support processes, monitoring/alerting/dashboarding for production software systems and interpreting telemetry.
- Experience in a retail environment is an asset.
- Has good understanding of development platforms (packaged and/or custom) within a functional domain.
- Understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge.

**Job Types**: Full-time, Permanent, Fixed term contract

Pay: $55.00-$60.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay
- Retention bonus
- Signing bonus
- Tips

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- CBX Software: 4 years (required)
- CBX: 4 years (required)
- Systems Analyst: 4 years (required)