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Workbc Policy

5 months ago


Sidney, Canada Beacon Community Services Full time

**Position Title**:WorkBC Policy and Training Coordinator

**Department**:Employment Services

**Location**:Option to work remote or in-person from 9860 Third Street, Sidney, BC

**Days/Hours of Work**:25 hours/week.

**Union**: BCGEU

**12:00pm noon on June 30th**

**ABOUT BEACON**:
When you join Beacon Community Services, you come to a place where you’re valued, respected, embraced and supported by a team of skilled, talented, caring colleagues who share your passion for improving lives in our community. An award-winning, highly regarded charity that’s served the Greater Victoria area for 45+ years, Beacon Community Services is powered by about 270 staff and over 500 volunteers who provide a wide range of community programs and services focused on helping people and improving lives.

We don’t just talk about our values; we live them with CARE. Whether we're helping seniors, children, families, unhoused people, marginalized youth or those in need of training and connections to employers, our team works collaboratively to deliver Compassion. Accountability. Responsiveness. Excellence.

Our team is the heart of our community’s well-being and Beacon’s success. And we offer a competitive salary, comprehensive benefits package, and a rewarding, stimulating career environment where your skills, knowledge, and work make a difference every day.

***:
Reporting to the WorkBC Manager, the WorkBC Policy and Training Coordinator will provide training to new Client Advisors and support to the WorkBC team regarding WorkBC policy and processes. They support the WorkBC program through the coordination of reporting and by reviewing cases on a regular basis to ensure billing is maximized.

**PRIMARY DUTIES AND RESPONSIBILITIES**:

- Tain new Client Advisors on current policies and procedures
- Provide support & technical assistance to WorkBC Client Advisors regarding program, policies and procedures
- Administers best practices to ensure program operational integrity
- WorkBC policy investigation and interpretation
- Ongoing refinement of Beacon’s WorkBC manual, as required
- Review & audit all Client Advisor cases on a regular basis as determined by WorkBC Contract Manger
- Coordinates with WorkBC Contract Manger for Ministry requests for Data Quality, Assurance & Risk and other ad-hoc reports for Director’s review and approval(following up & directing manager on missing or incorrect information)
- In coordination with team, advises manager on the analysis of BI Portal & ICM reports
- Prepare reports and proposals required using technical language
- Other related services as required

**QUALIFICATIONS**:

- Post-secondary education in related field and/or combination of education and experience
- Certified Career Development Practitioner (CCDP) or Career Counselor Certification preferred
- Minimum 3 - 5 years’ experience in career development and case management of clients
- Minimum 3 - 5 years’ experience working with unemployed individuals, including those with barriers to employment and/or disabilities to assess needs and in coordinating Client supports and services

**KNOWLEDGE, SKILLS, AND ABILITIES**:

- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Good interpersonal and social skills
- Ability to work under pressure with changing priorities and deadlines
- Strong working knowledge of MS Office (Word, Excel, PowerPoint)
- Strong working knowledge of WorkBC Policies and ICM

**ADDITIONAL INFORMATION**:
Beacon Community Services serves vulnerable populations including seniors, people with disabilities and children. Protecting these people and our teams on whom they rely on is critical to us. Accordingly:

- All successful applicants must consent to a Solicitor General’s Criminal Record Check.
- All successful applicants are required to disclose their COVID-19 vaccination status upon hire. Vaccination is a requirement in some of our facilities. Depending on future public health developments, Beacon may implement a vaccination requirement as a condition of ongoing employment for all our workplaces.