Manager, Global Technology Risk Management

3 weeks ago


Toronto, Canada Canada Life Assurance Company Full time

**Job Description**:
In this role, the Manager TRM will support development and execution of end-to-end, global technology risk management programs, with focus on strategy, methodology, data analytics, reporting and oversight activities.

**What you will do**

**Identify, develop, and implement future-oriented Technology Risk Management framework, programs, capabilities, oversight practices and processes that will optimize the identification, assessment, management, monitoring and reporting of Technology risks**
- Develop and maintain the global TRM framework, methodology, tools, governance structures and policies ensuring alignment with industry best practices.
- Drive consistency, quality, and continuous improvement in the implementation of the TRM framework across the enterprise through close collaboration with the regional technology risk management functions.
- Conduct research and analysis on industry risk frameworks and standards, such as NIST, COBIT, ISO or FAIR, to identify the most effective strategies and techniques for managing technology risks.
- Provide technical expertise to both develop and challenge metrics for measuring technology and cybersecurity related risks.
- Provide expertise around current and emerging technology risk topics and serve as an advocate for these issues within the organization.
- Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.
- Evaluate the effectiveness of risk mitigation strategies and make recommendations for improvement.
- Facilitate the development and maintenance of the technology risk appetite and associated limits.
- Identify potential risk scenarios for technology-related risks, such as data breaches, cyber-attacks, or system failures.
- Maintain and manage risk-related documentation and ensure compliance with applicable regulations and policies related to technology risk governance.
- Develop and maintain cyber insurance programs, including selecting insurance providers, negotiating coverage and claims resolution

**Lead the enterprise technology Risk Management reporting process to ensure timely monitoring and reporting of technology risks to senior management and regulators.**
- Build, implement and manage methodologies, metrics, and processes to consolidate, interpret and report technology risk within the risk appetite to regulators and senior management team.
- Good understanding of the FAIR (Factor Analysis of Information Risk) framework and is knowledgeable in mathematical and analytical analysis.
- Provide oversight and challenge of technology and cybersecurity risk measurement metrics.
- Manage the development and maintenance of technology risk profiles and risk dashboards aligned with enterprise and operational risk reporting; and identify and report on Key Risk Indicators and supporting metrics to support technology risk reporting.
- Establish and manage the technology risk data collection, monitoring and reporting processes, ensuring that the procedures are clear and easily executable.
- Design, implement and maintain standard TRM reporting templates in alignment with Operational Risk management requirements
- Establish and manage the quarterly reporting plan.
- Serve as the main point of contact for the regional Second Line of Defence partners related to technology risk reporting.

**Promote sound technology risk management practices across the organization**
- As a catalyst for change, guide the integration of technology risk management practices and culture throughout the enterprise.
- Provide training on the technology risk management framework, standards, methodologies, and guidelines to ensure that all stakeholders are aware of their roles and responsibilities in managing technology risks.
- Provide objective and independent risk expert advice and counsel, partnering with Technology, Information Security, Audit, Legal, Compliance and Operational Risk Management functions at both regional and global levels.

**What you will bring**
- A bachelor's or master's degree in a relevant field, such as computer science, information technology or risk management.
- At least 10 years of progressive experience in technology risk management in large, complex Financial Services and/or Insurance companies including broad knowledge of their various lines of business.
- Experience in leading the development and implementation of TRM frameworks, policies, related processes, and controls in a second line of defense role.
- Deep understanding and extensive knowledge of Information Security and Cybersecurity, Technology Delivery, and Technology Operations.
- Sound knowledge of technology control and risk frameworks, such as NIST CSF, ISO, COBIT 2019, ITIL, COSO, etc. is required.
- Experience working with regulators, and strong knowledge of current and emerging global technology risk regulatory requirements.
- Experience with implementing and maintaining automated risk management tools (e.g., G



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