Collision Centre Manager

6 months ago


Winnipeg, Canada Capital Auto Mall Full time

Company:
Capital Ford Lincoln (Winnipeg)

Capital Ford Lincoln Collision Centre in Winnipeg is seeking a highly skilled and motivated Collision Centre Manager to lead our team and ensure the smooth and efficient operation of our collision repair facility.

**Responsibilities**:

- Oversee day-to-day operations of the Collision Centre, including staff management, workflow optimization, and quality control
- Ensure the timely and accurate completion of collision repairs, meeting or exceeding customer expectations
- Manage and mentor a team of technicians, estimators, and administrative staff
- Hold daily production meetings with all members of the technical team
- Implement and maintain high standards of safety and compliance with industry regulations
- Develop and maintain relationships with insurance providers, vendors, and other key stakeholders
- Monitor and control operational expenses to achieve budgetary goals
- Implement continuous improvement initiatives to enhance efficiency and productivity
- Participate in the determination of KPIs and take necessary steps to achieve or exceed metrics
- Foster a positive and collaborative work environment

At Capital, we understand the importance of family and work-life balance. We believe that our employees are our most valuable asset, and we strive to create a supportive and inclusive workplace. As such, we offer a variety of family-oriented programs, including:

- Prescription, Dental, Eye Care, Paramedical, Life insurance
- Short and Long term disability coverage
- Regular family-friendly social events
- Employee and Family Assistance Program
- Competitive wage plan
- Opportunity for advancement throughout the Auto Group in our 10+ locations throughout Canada and California, USA

Qualifications:

- Proven experience in a managerial role within the automotive collision repair industry
- In-depth knowledge of collision repair processes, estimating, and industry best practices
- Strong leadership and team management skill
- Excellent communication and interpersonal abilities
- Proficient in computerized estimating systems and industry software
- Familiarity with relevant safety regulations and compliance standards
- Customer-focused with a commitment to delivering high-quality service

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.



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