Entry-level Customer Care Representative

2 weeks ago


North York, Canada Simply Smart Home Full time

Are you ready to embark on a once-in-a-lifetime opportunity to kickstart your career with Simply Smart Home, a leading HVAC company based in Toronto? We're on the lookout for passionate individuals who are eager to join our small but dynamic team and grow with us. This entry-level position may come with low pay, but it offers tremendous growth opportunities and the chance to make a real impact on our company's success.

About Simply Smart Home

At Simply Smart Home, we specialize in HVAC solutions, including Heat Pumps, Furnace, AC, and Tankless Water Heater Installation. We are also known for our smart home products and services. Our commitment to excellence and customer satisfaction has helped us build a strong presence in the Greater Toronto Area (GTA), serving cities like Brampton, Ajax, Whitby, and many more.

The Opportunity

As an entry-level customer care representative, you will play a crucial role in our new project aimed at implementing a cutting-edge customer service system. This exciting initiative will challenge you to provide exceptional customer service while actively participating in operational changes and providing valuable feedback.

Key Responsibilities:

- Provide top-notch support to ensure customer satisfaction and loyalty.
- Collaborate with the team to identify and implement process improvements.
- Gather customer feedback and insights to contribute to ongoing improvements.
- Be the face of Simply Smart Home, creating positive and lasting impressions with customers.

What We're Looking For

No prior experience is required for this role. What matters most is your attitude, passion for helping customers, and eagerness to learn and grow. We believe that talent can be nurtured, and we are committed to providing you with the tools and opportunities to excel in your career.

Qualifications:

- A positive and customer-centric attitude.
- Excellent communication and interpersonal skills.
- A strong desire to learn and adapt in a fast-paced environment.
- Flexibility in your schedule to meet the demands of the role.
- A passion for making a real impact and contributing to a growing company.

Why Join Us?

This is not just another job; it's a journey of growth and opportunity. Here's why you should consider joining Simply Smart Home:

- Tremendous Growth Potential: You'll be part of a small team where your contributions are noticed and rewarded. As we expand, you'll have the chance to grow into more significant roles within the company.
- Real Impact: Your work will directly impact our customers and help shape the future of our customer service operations.
- Flexibility: While this position requires flexibility in your schedule, it also offers the flexibility to learn and develop your skills at your own pace.
- Learning and Development: We invest in your growth through training and mentorship programs. You'll have access to resources to enhance your skills and knowledge.
- Passionate Team: You'll be working with a team that is passionate about what they do and dedicated to providing the best service to our customers.

**Salary**: $17.00-$19.00 per hour

**Benefits**:

- Dental care
- Paid time off

Schedule:

- Monday to Friday

Ability to commute/relocate:

- North York, ON M2J 5C2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



  • North York, Canada Ace Management Group Inc. Full time

    At Ace Management Group we bridge the gap between traditional marketing and training methods for clients with a modern corporate landscape. Due to the success with our Telecommunications client, we have officially surpassed sales expectations. With our innovative strategies of bringing our client’s brand stories to life, we have seen a significant increase...

  • Entry Level Sales

    4 weeks ago


    North York, Canada IDXEM Full time

    We are recognized for its leading competitive marketing, personal growth and sales strategies among other companies in Toronto! As a sales & marketing firm, our mission is to help our top-tier clients increase their revenue and brand recognition. Our Marketing and Sales Representative team prioritizes connecting our clients with their consumer base through...


  • North York, Canada SalesGamma Full time

    We are looking for an Entry Level Account Manager to join our growing team and participate as a brand ambassador for our Clover payment technology products and services. You’ll use insights and deep Clover POS product knowledge to educate and advise small business merchants on making the best choice for their payment processing needs. You will work with...


  • North York, Canada SalesGamma Full time

    We are looking for an Entry Level Account Manager to join our growing team and participate as a brand ambassador for our Clover payment technology products and services. You’ll use insights and deep Clover POS product knowledge to educate and advise small business merchants on making the best choice for their payment processing needs. You will work with...


  • North York, Canada SalesGamma Full time

    We are looking for an Entry Level Account Manager to join our growing team and participate as a brand ambassador for our Clover payment technology products and services. You’ll use insights and deep Clover POS product knowledge to educate and advise small business merchants on making the best choice for their payment processing needs. You will work with...


  • North York, Canada Portofino Juice & Wine Products Inc. Full time

    Job Title: Entry-Level Wine Production and Customer Service Associate Company: Portofino Juice & Wine Products Inc. Location: Toronto Ontario, Canada Position Type: Full-Time Company Overview: Key Responsibilities: 1.Attend work punctually every day for the full-time position. 2. Responsible for the general labor duties related to wine production and...


  • North York, Canada Ace Management Group Inc. Full time

    Ace Management Group Inc. specializes in client acquisition and business development for brands with a strong commitment to sustainability and passion for providing exceptional products and services. The Ace Management Group Inc. team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to...


  • North York, Canada ACE MANAGEMENT GROUP INC Full time

    Ace Management Group Inc. specializes in client acquisition and business development for brands with a strong commitment to sustainability and passion for providing exceptional products and services. The Ace Management Group Inc. team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to...


  • North York, Canada Kstone Quartz Ltd. Full time

    Responsibilities: - Process and issue customer orders and invoices and any additional paperwork for outgoing deliveries - Prepare delivery schedules - Coordinate on inventory management - Ability to work in a fast paced environment - Greet customers and provide excellent customer service - Assist customers in finding products and Provide product stock...


  • North York, Canada DucMeta Inc. Full time

    Join Our Team for an Exciting Sales Journey!Role Overview:Embark on an exhilarating journey into the world of Sales with Ducmeta Inc. This entry-level opportunity offers comprehensive sales training, personal and professional development, and the chance to become a master in customer relationship management. Collaborate closely with leading corporations,...


  • North York, Canada DucMeta Inc. Full time

    Join Our Team for an Exciting Sales Journey! Role Overview: Embark on an exhilarating journey into the world of Sales with Ducmeta Inc. This entry-level opportunity offers comprehensive sales training, personal and professional development, and the chance to become a master in customer relationship management. Collaborate closely with leading...


  • North York, Canada DucMeta Inc. Full time

    Join Our Team for an Exciting Sales Journey!Role Overview:Embark on an exhilarating journey into the world of Sales with Ducmeta Inc. This entry-level opportunity offers comprehensive sales training, personal and professional development, and the chance to become a master in customer relationship management. Collaborate closely with leading corporations,...


  • North York, Canada XBASE Technologies Full time

    This is a great position for someone who enjoys troubleshooting, working as part of a small team, and participating in the collaborative process and procedure development. **Responsibilities** - Visit customer locations for the purpose of deployment, troubleshooting or service migration where you will be representing XBASE to its customers. - Collaborate...


  • North Saanich, Canada Care & Company Full time

    **Responsibilities**: Floater duties include both in-office clerical and client care assignments as an emergency backup for our caregiver team. - **Office tasks include**: Handle incoming customer inquiries and provide excellent customer service, scheduling support, archiving, data entry, and other clerical duties as assigned. - **Marketing assignments**:...


  • North York, Canada Canlan Sports Full time

    Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company's success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for service...


  • North York, Canada ITC Systems Full time

    **Role**:Customer Support Manager **Type**:Full-time/Permanent **Reports to**: VP of Operations ITC Systems is a pioneer in offline cash management systems throughout North America. With a renewed focus on Software as a Service, the company is rapidly expanding our higher education, library, K-12, corporation, independent living, entertainment, and prison...


  • North York, Canada Hexatronic Canada Inc Full time

    Hexatronic Canada Inc is a part of Hexatronic Group AB (publ), offering products and services to telecommunications companies throughout Canada. We are a rapidly growing company with a primary focus in the field of fiber optic and wireless communications. We have a highly motivated team with previous experience in the industry. We are aggressively pursuing...

  • Pharmacy Assistant

    4 weeks ago


    North Bay, ON, Canada Neighbourly Pharmacy Full time

    Job Title: Pharmacy Assistant * *Job Type: Full-time * Neighbourly Pharmacy is looking for a Pharmacy Assistant to join our team. We provide full pharmacy team support, progressive pharmacy practice, and friendly staff. Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. We strive to uphold each pharmacy’s...

  • Pharmacy Assistant

    4 weeks ago


    North Bay, ON, Canada Neighbourly Pharmacy Full time

    Job Title: Pharmacy Assistant * *Job Type: Full-time * Neighbourly Pharmacy is looking for a Pharmacy Assistant to join our team. We provide full pharmacy team support, progressive pharmacy practice, and friendly staff. Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. We strive to uphold each pharmacy’s...

  • Pharmacy Assistant

    3 weeks ago


    North Bay, ON, Canada Neighbourly Pharmacy Full time

    Job Title: Pharmacy Assistant * *Job Type: Full-time * Neighbourly Pharmacy is looking for a Pharmacy Assistant to join our team. We provide full pharmacy team support, progressive pharmacy practice, and friendly staff. Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. We strive to uphold each pharmacy’s...