Information Technology
2 weeks ago
Education: College/CEGEP
- Experience: 3 years to less than 5 years
- or equivalent experience
**Work setting**:
- Various locations
- Employee Assistance Program
**Tasks**:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
**Personal suitability**:
- Excellent oral communication
- Excellent written communication
- Team player
- Ability to multitask
- Time management
**Health benefits**:
- Dental plan
- Health care plan
**Other benefits**:
- Other benefits
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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information technology
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information technology
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information technology
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information technology
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Markham, Canada Mayfair Clubs Full timeEducation: Expérience: EducationCollege/CEGEP or equivalent experienceWork settingVarious locationsEmployee Assistance ProgramTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...