information technology
1 month ago
- Education:
- Expérience: Education
- College/CEGEP
- or equivalent experienceWork setting
- Various locations
- Employee Assistance ProgramTasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer servicePersonal suitability
- Excellent oral communication
- Excellent written communication
- Team player
- Ability to multitask
- Time managementExperience
- 3 years to less than 5 yearsHealth benefits
- Dental plan
- Health care planOther benefits
- Other benefits
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
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